topic Re: Large Log Files in Endpoint

Large Log Files

JasonG03 — Wed, 12 Feb 2020 20:14:34 GMT

I have several terminal servers setup that hundreds of users connect to everyday for a RDP application. The problem is that the local drives are running out of storage space. Upon inspection, I've found that under "C:\ProgramData\CheckPoint\logs\" there are multiple folders ranging from 20MB to 13GB. Folders are name "AntiRansonware.log" along with a date. At the moment, within 2 months, these log files are taking up 63GB. So my question is, do i need to keep these logs or can i remove them? How can i tell if these log files are useless or contain pertinent information?

Re: Large Log Files

_Val_ — Thu, 13 Feb 2020 09:46:41 GMT

First question, what exactly do you have installed of those terminal servers? Which Check Point application, which version?

Re: Large Log Files

Roman_Zitzev — Thu, 13 Feb 2020 10:53:36 GMT

Hi,

can u please contact me:

romanzit@checkpoint.com

we will increase log level and remove the old logs.

This will be part of E82.50 release by default

Thx,

Roman

Re: Large Log Files

JasonG03 — Thu, 13 Feb 2020 13:17:50 GMT

See screen shot below. Does this help? I'm pretty new to CP.

Re: Large Log Files

ygzozn — Thu, 17 Dec 2020 09:50:24 GMT

Hi There,

Is there any solution for this ?

I will be glad if you can write the steps for removing the logs that is generated on the client logs.

Is it safe to remove the log files that is generated under "ProgramData/CheckPoint/Logs" manually ?

Re: Large Log Files

Roman_Zitzev — Thu, 17 Dec 2020 14:49:58 GMT

what client version you are using?

Removing the logs can be done by

1. Remove self protection

1.1 Go to %temp%\<Guid>\passdialog.exe or to C:\temp\<Guid>\passdialog.exe

1.2 enter the uninstall password

2. Navigate to the folders and delete them.