topic Re: Capsule Docs App issues ISWMGR in Endpoint

Capsule Docs App issues ISWMGR

John_Binnington — Wed, 21 Mar 2018 15:53:09 GMT

So I was using Capsule Docs App (not viewer as the performance was shockingly bad). However, although I could now read my protected content without issue in Adobe, whenever I opened a MS Office application my Cylance protection kicked in for ISWMGR.exe (potential exploit) and rendered my whole office suite unusable.

The only option was to uninstall Capsule Docs.

Has anyone else experienced the same or similar issue?

Windows 10 64bit OS

Re: Capsule Docs App issues ISWMGR

Markus_Seidel — Fri, 20 Jul 2018 04:39:12 GMT

Hi John,

you need to allow ISWMGR in Cylance and then reinstall.

Works fine for me.

Re: Capsule Docs App issues ISWMGR

Sebastian_Wagne — Thu, 31 Jan 2019 14:33:59 GMT

I have the same problem on Windows 10 x64

Antivirus is ESET V7

The failing process is ISWMGR.exe

if I kill the NEON.exe all Office-Applications work fine.

Re: Capsule Docs App issues ISWMGR

noelsmith — Tue, 03 Mar 2020 18:22:47 GMT

Hi buddy, facing kind of similar issue, did you get any permanent way out as of now?

Regards,

Noel Smith MyCFAVisit Survey tellgamestop.com

Re: Capsule Docs App issues ISWMGR

sherfy89 — Thu, 14 Jan 2021 04:54:20 GMT

How did you got resolved, still m facing this .

Looking the way to get resolved,

Sherfy traffic