topic Re: Supports the Capsule support version of MS Office 2016 from MS Office 365? in Endpoint https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32815#M2964 <HTML><HEAD></HEAD><BODY><P>I suggest you open a TAC case. A good problem description + the steps taken to solve the issue is the best approach here.</P><P>List SK's used and the results you got as part of the steps taken.&nbsp;</P></BODY></HTML> Mon, 05 Mar 2018 08:28:12 GMT Hugo_vd_Kooij 2018-03-05T08:28:12Z Supports the Capsule support version of MS Office 2016 from MS Office 365? https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32811#M2960 <HTML><HEAD></HEAD><BODY><DIV class=""><DIV><FORM enctype="application/x-www-form-urlencoded" name="text_form"><DIV><DIV><DIV><DIV><DIV class=""><DIV><DIV><DIV><DIV><DIV class="" dir="ltr"><SPAN lang="en"><SPAN>Supports the Capsule support version of MS Office 2016 from MS Office 365?</SPAN><BR /><BR /><SPAN>We currently have this version (so far only on the test group) and Capsule has problems.</SPAN></SPAN></DIV><DIV class="" dir="ltr"><SPAN lang="en"></SPAN></DIV><DIV class="" dir="ltr"><SPAN lang="en"><SPAN><IMG alt="" class="image-1 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/63350_build.png" style="width: 620px; height: 81px;" /></SPAN></SPAN></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></DIV></FORM></DIV></DIV></BODY></HTML> Wed, 28 Feb 2018 10:15:34 GMT https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32811#M2960 Premysl_Vresky 2018-02-28T10:15:34Z Re: Supports the Capsule support version of MS Office 2016 from MS Office 365? https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32812#M2961 <HTML><HEAD></HEAD><BODY><PRE class="" data-fulltext="" data-placeholder="Překlad" dir="ltr" style="color: #212121; background-color: #ffffff; border: none; font-size: 16px !important; padding: 0px 0.14em 0px 0px;"><SPAN lang="en">and when will the checkpoint be supported by the 365 office?</SPAN></PRE></BODY></HTML> Wed, 28 Feb 2018 11:55:59 GMT https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32812#M2961 Premysl_Vresky 2018-02-28T11:55:59Z Re: Supports the Capsule support version of MS Office 2016 from MS Office 365? https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32813#M2962 <HTML><HEAD></HEAD><BODY><P>Refer to the following SK:&nbsp;<A class="link-titled" href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk103721" title="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk103721">Configuring an Office 365 Capsule Workspace Account</A>&nbsp;</P></BODY></HTML> Sat, 03 Mar 2018 03:09:33 GMT https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32813#M2962 PhoneBoy 2018-03-03T03:09:33Z Re: Supports the Capsule support version of MS Office 2016 from MS Office 365? https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32814#M2963 <HTML><HEAD></HEAD><BODY><P>I think my query was not understood in the context. I am interested in the compatibility of the capsule and the office 365 not in terms of mobile access from iOS and Android. But I'm interested in the support of office 2016 from the msoffice 365 account. From the information I have, MS Office 2016 for Office 365 is different from the classic edition of MS Office 2016. This SK does not solve this problem. Thank you</P></BODY></HTML> Mon, 05 Mar 2018 06:02:43 GMT https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32814#M2963 Premysl_Vresky 2018-03-05T06:02:43Z Re: Supports the Capsule support version of MS Office 2016 from MS Office 365? https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32815#M2964 <HTML><HEAD></HEAD><BODY><P>I suggest you open a TAC case. A good problem description + the steps taken to solve the issue is the best approach here.</P><P>List SK's used and the results you got as part of the steps taken.&nbsp;</P></BODY></HTML> Mon, 05 Mar 2018 08:28:12 GMT https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32815#M2964 Hugo_vd_Kooij 2018-03-05T08:28:12Z Re: Supports the Capsule support version of MS Office 2016 from MS Office 365? https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32816#M2965 <HTML><HEAD></HEAD><BODY><P>Then you must be talking about <STRONG>Capsule Docs</STRONG>, not Capsule Workspace.</P><P>As noted in this other SK, Office 365 + Capsule Docs is supported from E80.64:&nbsp;<A class="link-titled" href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk103895" title="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk103895">Check Point Capsule support for Office 365</A>&nbsp;</P><P>As Hugo noted, you may need to open a TAC SR:&nbsp;<A class="link-titled" href="http://www.checkpoint.com/support-services/contact-support/index.html" title="http://www.checkpoint.com/support-services/contact-support/index.html">Contact Support | Check Point Software</A>&nbsp;</P></BODY></HTML> Mon, 05 Mar 2018 14:18:15 GMT https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32816#M2965 PhoneBoy 2018-03-05T14:18:15Z Re: Supports the Capsule support version of MS Office 2016 from MS Office 365? https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32817#M2966 <HTML><HEAD></HEAD><BODY><P>I've never talked about Capsule Workspace ...<BR />I will try the question quite simply:<BR />supports Capsule Docs (endpoint version) MS Office 2016 specifically build:<BR />16.0.9001.2080?</P><P>TAC SR will open, it really is not a problem <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR />thanks for your willingness, and I apologize if I question the question wrong.</P></BODY></HTML> Mon, 05 Mar 2018 18:06:50 GMT https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32817#M2966 Premysl_Vresky 2018-03-05T18:06:50Z Re: Supports the Capsule support version of MS Office 2016 from MS Office 365? https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32818#M2967 <HTML><HEAD></HEAD><BODY><P>You said just Capsule... which is where the confusion began <img id="smileyhappy" class="emoticon emoticon-smileyhappy" src="https://community.checkpoint.com/i/smilies/16x16_smiley-happy.png" alt="Smiley Happy" title="Smiley Happy" /></P><P>In any case, it looks like it should be supported (at least from the documentation I've seen).</P></BODY></HTML> Mon, 05 Mar 2018 19:13:46 GMT https://community.checkpoint.com/t5/Endpoint/Supports-the-Capsule-support-version-of-MS-Office-2016-from-MS/m-p/32818#M2967 PhoneBoy 2018-03-05T19:13:46Z