topic Capsule Docs Protection Failure in Endpoint https://community.checkpoint.com/t5/Endpoint/Capsule-Docs-Protection-Failure/m-p/36785#M2866 <HTML><HEAD></HEAD><BODY><P>Hello, I deployed capsule docs by installing the checkpoint endpoint client with the capsule docs blade enabled. I followed instructions in SmarEndpoint Admin Guide but when I try to protect a document I get the following error: "Protection Failure. You are trying to protect the file: document.docx The file cannot be protected as there are currently no available protections. Please contact your system administrator." How can I resolve this? Do you know of any good resources to learn how to set up capsule docs? The documentation seems a bit minimal.&nbsp;&nbsp;&nbsp;&nbsp;</P></BODY></HTML> Wed, 04 Jul 2018 15:32:39 GMT Chiko_Phiri 2018-07-04T15:32:39Z Capsule Docs Protection Failure https://community.checkpoint.com/t5/Endpoint/Capsule-Docs-Protection-Failure/m-p/36785#M2866 <HTML><HEAD></HEAD><BODY><P>Hello, I deployed capsule docs by installing the checkpoint endpoint client with the capsule docs blade enabled. I followed instructions in SmarEndpoint Admin Guide but when I try to protect a document I get the following error: "Protection Failure. You are trying to protect the file: document.docx The file cannot be protected as there are currently no available protections. Please contact your system administrator." How can I resolve this? Do you know of any good resources to learn how to set up capsule docs? The documentation seems a bit minimal.&nbsp;&nbsp;&nbsp;&nbsp;</P></BODY></HTML> Wed, 04 Jul 2018 15:32:39 GMT https://community.checkpoint.com/t5/Endpoint/Capsule-Docs-Protection-Failure/m-p/36785#M2866 Chiko_Phiri 2018-07-04T15:32:39Z Re: Capsule Docs Protection Failure https://community.checkpoint.com/t5/Endpoint/Capsule-Docs-Protection-Failure/m-p/36786#M2867 <HTML><HEAD></HEAD><BODY><P>I would think the first thing to check is if your client is connected to the Capsule Docs Server.</P><P>While I've obscured my settings here, you should see the client is connected to a specific server, specify where the classifications come from, and the actual classifications in question.</P><P></P><P><IMG class="image-1 jive-image" src="https://community.checkpoint.com/legacyfs/online/checkpoint/66944_pastedImage_1.png" /></P></BODY></HTML> Thu, 05 Jul 2018 20:35:08 GMT https://community.checkpoint.com/t5/Endpoint/Capsule-Docs-Protection-Failure/m-p/36786#M2867 PhoneBoy 2018-07-05T20:35:08Z