I install the capsule docs viewer and editor, but only the viewer works. It seems fine, i check the configuration and compare with other and its the same. I open a DOC and nothing happend, and when i tried to protected some files, it appears: The file can

Jorge_Bravo — Tue, 12 Jun 2018 16:14:02 GMT

The plugging dont appear, i reinstall the program a lot of times.

if someone have an idea please help me.

Re: I install the capsule docs viewer and editor, but only the viewer works. It seems fine, i check the configuration and compare with other and its the same. I open a DOC and nothing happend, and when i tried to protected some files, it appears: The file

PhoneBoy — Tue, 12 Jun 2018 18:31:36 GMT

Unfortunately, we need a bit more context around your question.

Specifically:

What version/patch level of which Operating System?
What versions of Capsule Docs?
What versions of Office in use? (or other apps, as appropriate)
Explain "Check the configuration and compared with other and it is the same."
- Specifically, what configuration did you check?
Define "nothing happened." What was the expected behavior?

Screenshots as appropriate will be helpful.

Also, we have a separate space for Capsule Docs‌, which I've moved this query to.

I would also encourage you to edit your original post so it has a much shorter subject.