topic Re: Sandblast Agent Unexpected response(Not Found) in Endpoint

Sandblast Agent Unexpected response(Not Found)

Maik1 — Tue, 21 Apr 2020 06:58:20 GMT

Hi,

We use our own sandblast appliance for the Threat Emulation. Periodically you get this error message when downloading files. Does anyone know what it means?

Re: Sandblast Agent Unexpected response(Not Found)

PhoneBoy — Tue, 21 Apr 2020 18:17:48 GMT

In precisely what context?
Screenshots?
What version of Endpoint client?

Re: Sandblast Agent Unexpected response(Not Found)

Maik1 — Wed, 22 Apr 2020 05:04:44 GMT

Hi,

I get this error message in the browser plugin of Sandblast Agent, when downloading files (see picture in the attachment). But also not always and I don't understand why. We use the client version E82.50.1602. For the threat emulation we use our own TE2000 with version R80.30 Take 155.

Re: Sandblast Agent Unexpected response(Not Found)

PhoneBoy — Wed, 22 Apr 2020 17:32:35 GMT

I think, from what information I have, this is benign, but not entirely sure.
This is worth a TAC case.

Re: Sandblast Agent Unexpected response(Not Found)

Gal_Carmeli — Thu, 23 Apr 2020 12:36:41 GMT

Seems like you will need to open a TAC case.

Re: Sandblast Agent Unexpected response(Not Found)

Maik1 — Wed, 18 Nov 2020 10:28:57 GMT

We solved the problem. You've to use a offical trusted certificate for the UserCheck. If someone got the same problem.