topic Re: How to control log files growth in Endpoint

How to control log files growth

PIN64 — Wed, 26 Aug 2020 10:18:52 GMT

Recently some space problem on a server had me looking into the C:\Windows\Internet Logs folder and the tvdebug.log files inside it.

I have some very large files (a tvDebug_2020-06-22-21-33-36.log with 1.5 GB is the largest, but most others are close to 1 GB)

These file start when I installed Endpoint Security on the server and seem to be "archived" with a timestamp when the server is rebooted.

I have two questions:

More generally, I would be grateful for any hints about how to control the disk space used on the client by Endpoint Security.

Thanks in advance

G_W_Albrecht — Wed, 26 Aug 2020 10:42:40 GMT

Why was tvdebug enabled at all ? According to sk31665: How to enable tvdebug? , this is only enabled during debug...

Seems you run a legacy deployment ?

PIN64 — Wed, 26 Aug 2020 15:20:06 GMT

Deployment is from the end of 2019, and we still are on version 82.10. I don't know if this count as "legacy"

I have checked and none of the variables defined in the article are present.

From the article, tvdebug.log should only exist when requested, but I have it on all clients

G_W_Albrecht — Fri, 28 Aug 2020 11:32:07 GMT

I would suggest to contact TAC - or use E83.20...

PIN64 — Fri, 28 Aug 2020 13:43:59 GMT

I agree that newer is better (and I plan to upgrade as soon as we finish a few other projects), but still it feels like a bug 😞

I will ask our partner to contact TAC

Kostya — Sat, 29 Aug 2020 06:39:49 GMT

Hello,

The SK is from 2006, my guess the requirements changed, when TAC wanted to investigate issues (so the logs were left open)

As a workaround you can disable all logs by using the following environment variables

tvdebugcategories = off

tvloglimit = 1

* Remove Self-Protection to delete old files

PIN64 — Thu, 03 Sep 2020 05:34:09 GMT

The variable work to stop the logs. I have asked our support to contact TAC, but it may have been solved i a later version.

Thanks for the help