Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26th!

RyanJohnson — Wed, 25 Mar 2020 14:51:49 GMT

Hi everyone,

I have a strange problem going on at the moment, on the Product Center it shows that I have multiple blades (Application for example) with the expiry of 2022, but on my local box (3200) the licenses show 2020, expiring tomorrow.

I have downloaded the license and cert file, installed it onto the local device and nothing has changed.

On the product center it displays two licenses for most blades; example;

Anti-Bot Blade for 1 year (S2) (expiry 2020)

Anti-Bot Blade for 2 years - for low-end appliances and pre- defined systems (expiry 2022)

One built-in, and both apparently already attached, but locally it shows only 2020 expiry.

Has something happened with my account, or am I being stupid with loading the licenses onto my device?

Thank you.

Re: Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26t

RyanJohnson — Wed, 25 Mar 2020 14:53:48 GMT

Attached is a snip from the Product center, to show what I mean with the two licenses.

Cheers

Re: Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26t

G_W_Albrecht — Wed, 25 Mar 2020 15:27:43 GMT

Please paste the cplic print from the GWs - this tells the most about what is installed locally ! Concerning the UserCenter Account, i would ask Account Services about this...

Re: Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26t

RyanJohnson — Wed, 25 Mar 2020 16:05:50 GMT

Please find below;

Host Expiration Features
192.168.1.1 never CPVP-SNX-25-NGX CPVP-SNX-25-NGX CPSB-SWB CPVP-SNX-5-NGX CPSB-SWB CPSB-ADNC-M CK-00-1C-7F-8B-5A-F9
192.168.1.1 never CPAP-SG320X CPSB-FW CPSM-C-2 CPSB-VPN CPSB-NPM CPSB-LOGS CPSB-SSLVPN-50 CPSB-IA CPSB-SSLVPN-5 CPSB-ADNC CPSB-APCL-S1 CPSB-AV CPSB-ABOT-S CPSB- ASPM CPSB-IPS-S1 CPSB-URLF CPSB-CTNT CK-00-1C-7F-8B-5A-F9

Contract Coverage:

# ID Expiration SKU
===+===========+============+====================
1 | R34I351 | 27Mar2020 | CPSB-ABOT-S2-1Y
+-----------+------------+--------------------
|Covers: CPAP-SG320X CPSB-FW CPSM-C-2 CPSB-VPN CPSB-NPM CPSB-LOGS CPSB-SSLVPN-50 CPSB-IA CPSB-SSLVPN-5 CPSB-ADNC CPSB-APCL-S1 CPSB-AV CPSB-ABOT-S CPSB-ASPM CPSB-IPS -S1 CPSB-URLF CPSB-CTNT CK-00-1C-7F-8B-5A-F9
| CPVP-SNX-25-NGX CPVP-SNX-25-NGX CPSB-SWB CPVP-SNX-5-NGX CPSB-SWB CPSB-ADNC-M CK-00-1C-7F-8B-5A-F9
===+===========+============+====================
2 | 2E245R8 | 27Mar2022 | CPCES-CO-STANDARD-ADD
+-----------+------------+--------------------
|Covers: CPAP-SG320X CPSB-FW CPSM-C-2 CPSB-VPN CPSB-NPM CPSB-LOGS CPSB-SSLVPN-50 CPSB-IA CPSB-SSLVPN-5 CPSB-ADNC CPSB-APCL-S1 CPSB-AV CPSB-ABOT-S CPSB-ASPM CPSB-IPS -S1 CPSB-URLF CPSB-CTNT CK-00-1C-7F-8B-5A-F9
| CPVP-SNX-25-NGX CPVP-SNX-25-NGX CPSB-SWB CPVP-SNX-5-NGX CPSB-SWB CPSB-ADNC-M CK-00-1C-7F-8B-5A-F9
===+===========+============+====================
3 | 1G35H15 | 27Mar2020 | CPSB-URLF-S2-1Y
+-----------+------------+--------------------
|Covers: CPAP-SG320X CPSB-FW CPSM-C-2 CPSB-VPN CPSB-NPM CPSB-LOGS CPSB-SSLVPN-50 CPSB-IA CPSB-SSLVPN-5 CPSB-ADNC CPSB-APCL-S1 CPSB-AV CPSB-ABOT-S CPSB-ASPM CPSB-IPS -S1 CPSB-URLF CPSB-CTNT CK-00-1C-7F-8B-5A-F9
| CPVP-SNX-25-NGX CPVP-SNX-25-NGX CPSB-SWB CPVP-SNX-5-NGX CPSB-SWB CPSB-ADNC-M CK-00-1C-7F-8B-5A-F9
===+===========+============+====================
4 | 323DUW2 | 27Mar2020 | CPSB-AV-S2-1Y
+-----------+------------+--------------------
|Covers: CPAP-SG320X CPSB-FW CPSM-C-2 CPSB-VPN CPSB-NPM CPSB-LOGS CPSB-SSLVPN-50 CPSB-IA CPSB-SSLVPN-5 CPSB-ADNC CPSB-APCL-S1 CPSB-AV CPSB-ABOT-S CPSB-ASPM CPSB-IPS -S1 CPSB-URLF CPSB-CTNT CK-00-1C-7F-8B-5A-F9
| CPVP-SNX-25-NGX CPVP-SNX-25-NGX CPSB-SWB CPVP-SNX-5-NGX CPSB-SWB CPSB-ADNC-M CK-00-1C-7F-8B-5A-F9
===+===========+============+====================
5 | SR06EFG | 27Mar2020 | CPSB-ASPM-S2-1Y
+-----------+------------+--------------------
|Covers: CPAP-SG320X CPSB-FW CPSM-C-2 CPSB-VPN CPSB-NPM CPSB-LOGS CPSB-SSLVPN-50 CPSB-IA CPSB-SSLVPN-5 CPSB-ADNC CPSB-APCL-S1 CPSB-AV CPSB-ABOT-S CPSB-ASPM CPSB-IPS -S1 CPSB-URLF CPSB-CTNT CK-00-1C-7F-8B-5A-F9
| CPVP-SNX-25-NGX CPVP-SNX-25-NGX CPSB-SWB CPVP-SNX-5-NGX CPSB-SWB CPSB-ADNC-M CK-00-1C-7F-8B-5A-F9
===+===========+============+====================
6 | 1403A35 | 27Mar2020 | CPSB-IPS-S2-1Y
+-----------+------------+--------------------
|Covers: CPAP-SG320X CPSB-FW CPSM-C-2 CPSB-VPN CPSB-NPM CPSB-LOGS CPSB-SSLVPN-50 CPSB-IA CPSB-SSLVPN-5 CPSB-ADNC CPSB-APCL-S1 CPSB-AV CPSB-ABOT-S CPSB-ASPM CPSB-IPS -S1 CPSB-URLF CPSB-CTNT CK-00-1C-7F-8B-5A-F9
| CPVP-SNX-25-NGX CPVP-SNX-25-NGX CPSB-SWB CPVP-SNX-5-NGX CPSB-SWB CPSB-ADNC-M CK-00-1C-7F-8B-5A-F9
===+===========+============+====================
7 | R3IQT9I | 27Mar2020 | CPSB-APCL-S2-1Y
+-----------+------------+--------------------
|Covers: CPAP-SG320X CPSB-FW CPSM-C-2 CPSB-VPN CPSB-NPM CPSB-LOGS CPSB-SSLVPN-50 CPSB-IA CPSB-SSLVPN-5 CPSB-ADNC CPSB-APCL-S1 CPSB-AV CPSB-ABOT-S CPSB-ASPM CPSB-IPS -S1 CPSB-URLF CPSB-CTNT CK-00-1C-7F-8B-5A-F9
| CPVP-SNX-25-NGX CPVP-SNX-25-NGX CPSB-SWB CPVP-SNX-5-NGX CPSB-SWB CPSB-ADNC-M CK-00-1C-7F-8B-5A-F9
===+===========+============+====================
8 | 8R8F9EH | 27Mar2020 | CPSB-CTNT-S2-1Y
+-----------+------------+--------------------
|Covers: CPAP-SG320X CPSB-FW CPSM-C-2 CPSB-VPN CPSB-NPM CPSB-LOGS CPSB-SSLVPN-50 CPSB-IA CPSB-SSLVPN-5 CPSB-ADNC CPSB-APCL-S1 CPSB-AV CPSB-ABOT-S CPSB-ASPM CPSB-IPS -S1 CPSB-URLF CPSB-CTNT CK-00-1C-7F-8B-5A-F9
| CPVP-SNX-25-NGX CPVP-SNX-25-NGX CPSB-SWB CPVP-SNX-5-NGX CPSB-SWB CPSB-ADNC-M CK-00-1C-7F-8B-5A-F9
===+===========+============+====================

It looks like it's only reading the 1Year subscriptions and not my 2022 ones.

Cheers

Re: Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26t

PhoneBoy — Thu, 26 Mar 2020 00:15:58 GMT

Second the suggestion to get with Account Services.
Meanwhile, you can generate an All in One Eval if you need to: https://community.checkpoint.com/t5/General-Topics/How-to-Request-an-Evaluation-License-for-Security-Gateway/m-p/40391#M8499

topic Re: Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26t in Endpoint

Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26th!

Re: Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26t

Re: Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26t

Re: Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26t

Re: Licenses displaying differently on Product Center to local - Can't update, licenses expiring 26t