topic Re: Error when reading encrypted partition in Endpoint

Error when reading encrypted partition

Tuyen_Van_Huy — Tue, 25 Feb 2020 06:14:39 GMT

Dear team,

My PC in my organization needs to re-install. But after that, I can't access D partition.

I use checkpoint endpoint security with full disk encription before.

Help me to fix it, please!

Thanks!

Re: Error when reading encrypted partition

PhoneBoy — Tue, 25 Feb 2020 05:12:53 GMT

If they didn't save the key files from the previous install, you may be out of luck.
If they have them, then they may be able to decrypt the drive with the relevant offline utilities.

Re: Error when reading encrypted partition

Tuyen_Van_Huy — Tue, 25 Feb 2020 06:19:26 GMT

Dear Admin,

I find a video to decrypt:

https://www.youtube.com/watch?v=4ZIS8cOGZ_c

But can you tell me where I can find the ISO, pls?

Regards,

Re: Error when reading encrypted partition

Tuyen_Van_Huy — Tue, 25 Feb 2020 06:21:27 GMT

I think it called DMU

Re: Error when reading encrypted partition

J_B — Tue, 25 Feb 2020 09:58:02 GMT

You can try following sk161833

You will need to create a recovery media from the Endpoint Security Management Server, so if you don't have access to this yourself, you may need assistance from your IT section.