https://community.checkpoint.com/t5/Endpoint/Error-0x5001604-0-when-write-response-in-FDE-so-no-decrypt/m-p/73089#M1936 Best bet is to get the TAC involved. Thu, 23 Jan 2020 05:31:56 GMT PhoneBoy 2020-01-23T05:31:56Z https://community.checkpoint.com/t5/Endpoint/Error-0x5001604-0-when-write-response-in-FDE-so-no-decrypt/m-p/73024#M1934 <P>Hello, I have my hard drive with Windows problems, so I am using the FDE booting thru USB, I have the challenge and response.<BR /><BR />When write the correct response and click OK button, an error appears and the drive is not decrypted. I tryed in different computers and is the same problem. Why happen this? what is the solution?<BR /><BR />Thank you for your help in advance<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="FDE_ERROR.jpeg" style="width: 999px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/4093i8D7A9BD1B415E4C3/image-size/large?v=v2&amp;px=999" role="button" title="FDE_ERROR.jpeg" alt="FDE_ERROR.jpeg" /></span></P> Wed, 22 Jan 2020 16:38:30 GMT https://community.checkpoint.com/t5/Endpoint/Error-0x5001604-0-when-write-response-in-FDE-so-no-decrypt/m-p/73024#M1934 DRC 2020-01-22T16:38:30Z https://community.checkpoint.com/t5/Endpoint/Error-0x5001604-0-when-write-response-in-FDE-so-no-decrypt/m-p/73089#M1936 Best bet is to get the TAC involved. Thu, 23 Jan 2020 05:31:56 GMT https://community.checkpoint.com/t5/Endpoint/Error-0x5001604-0-when-write-response-in-FDE-so-no-decrypt/m-p/73089#M1936 PhoneBoy 2020-01-23T05:31:56Z https://community.checkpoint.com/t5/Endpoint/Error-0x5001604-0-when-write-response-in-FDE-so-no-decrypt/m-p/73121#M1937 <P><A class="cp_link sc_ellipsis" href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk121672&amp;partition=Advanced&amp;product=FDE" target="_blank">sk121672: <STRONG>0x5001604</STRONG> error code displayed when using Disk Mount Utility 2.2</A></P> <P><A class="cp_link sc_ellipsis" href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk111914&amp;partition=Advanced&amp;product=FDE" target="_blank">sk111914: Full Disk Encryption "Error code: <STRONG>0x5001604</STRONG>" after the second reboot following an upgrade from legacy FDE 7.x to E80.62</A></P> <P><A class="cp_link sc_ellipsis" href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk118514&amp;partition=General&amp;product=FDE" target="_blank">sk118514: RSOD when attempting an FDE Recovery</A></P> Thu, 23 Jan 2020 11:11:44 GMT https://community.checkpoint.com/t5/Endpoint/Error-0x5001604-0-when-write-response-in-FDE-so-no-decrypt/m-p/73121#M1937 G_W_Albrecht 2020-01-23T11:11:44Z