topic Re: Roaming user can't able to connect with endpoint management server in Endpoint

Roaming user can't able to connect with endpoint management server

ritenm — Thu, 31 Oct 2019 10:22:19 GMT

I am facing one issue for roaming user i.e checkpoint agent who is not connected in local LAN or MPLS network. showing disconnection so how to resolve this issue.

Pl suggest asap.

Re: Roaming user can't able to connect with endpoint management server

mdjmcnally — Thu, 31 Oct 2019 11:02:58 GMT

Agent shows Disconnected as has no connection to the Management Server. As is not on Local Network or Network via MPLS then it won't have a connection, so you need to provide a solution to allow the machine to connect.

Probably easiest method is a Remote Access solution such as Client VPN, Clientless VPN such as MAB with SNX Network Access.

That way as long as has connection to the Internet then should be able to connect back to Office and get connection to the Management Server.

Re: Roaming user can't able to connect with endpoint management server

Chris_Atkinson — Thu, 31 Oct 2019 13:32:28 GMT

A policy server in the DMZ is an option that could be considered

Please see: https://community.checkpoint.com/t5/Endpoint-Security-Products/White-Paper-R80-20-Endpoint-Policy-Server-in-DMZ-for-External/m-p/52865/highlight/true#M1129