topic Re: Smart Endpoint R80.20 Organization Scanner in Endpoint

Smart Endpoint R80.20 Organization Scanner

Herson_A — Mon, 30 Sep 2019 15:00:56 GMT

Hello all,

I've encounter this error in attach on my Smart Endpoint dashboard in the deployment > Organization Scanner that says I'm unable to connect to domain controller.

Can anyone help me figure out what is the problem?

Where should I go to solve this problem?

Error

Re: Smart Endpoint R80.20 Organization Scanner

Alex- — Mon, 30 Sep 2019 15:09:24 GMT

Did you check "SSL", in which case you need to import the certificate on your EPS using sk84620.

Make sure also there's connectivity to your AD from your EPS (i.e. FW rules if needed) and you're using the correct credentials.

If I'm correct, you will get this error immediately if the server can not establish an LDAP connection to your server (bad routing or firewall blocking access), whether you checked SSL or not.

Re: Smart Endpoint R80.20 Organization Scanner

Herson_A — Mon, 30 Sep 2019 15:50:08 GMT

Thank you, Alex_Gilis

I will check your solution.