topic Endpoint Security AI Copilot in Endpoint

Endpoint Security AI Copilot

MikeB — Wed, 12 Aug 2026 16:33:42 GMT

I understand that the AI-Copilot feature for Harmony Endpoint should already be enabled, but I don't see it available in any of my clients' Infinity cloud management portals. What steps do I need to take to enable it? Or is an additional license required?

The Endpoint Security Administration Guide says it should be available in the top banner, but I can't find it on any of my clients' portals.

Re: Endpoint Security AI Copilot

PhoneBoy — Wed, 12 Aug 2026 19:29:32 GMT

As far as I know, this requires an additional license.

Re: Endpoint Security AI Copilot

jorgeluiznim — Wed, 12 Aug 2026 20:37:15 GMT

Hi all,

I manage a large number of Harmony Endpoint environments and ran into this same question. I can confirm that some of my clients' tenants do show the Infinity AI Copilot, while others don't, but when I check the license attached to those clients, I don't see anything specific (no distinct SKU or add-on listed) that would explain the difference.

Since the Administration Guide doesn't document any prerequisite or licensing requirement for this feature, I've opened an official case with Check Point to get a definitive answer on whether an additional license is required, what the enablement process is, and whether there's any regional or tenant-type restriction involved.

I'll come back and share whatever official information Check Point provides once the case is resolved.