topic Re: What is the default LOG retention period in a Harmony Endpoint Advanced license? in Endpoint

What is the default LOG retention period in a Harmony Endpoint Advanced license?

Mitja-S3NEXT — Tue, 27 Jan 2026 14:04:32 GMT

What is the default LOG retention period in a Harmony Endpoint Advanced license?

(LOG, not AUDIT LOG)

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

the_rock — Tue, 27 Jan 2026 14:11:19 GMT

Im fairly sure its 90 days.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Mitja-S3NEXT — Tue, 27 Jan 2026 14:13:28 GMT

No, thats surely not.
I can see LOGs from 2023. But what I need to know is the exact limitation.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

the_rock — Tue, 27 Jan 2026 14:20:33 GMT

I was thinking of something else then. Lets see if someone can confirm for sure. Maybe if you check with Account services, they might be able to verify as well.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Mitja-S3NEXT — Tue, 27 Jan 2026 14:27:59 GMT

That would be very nice.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Chris_Atkinson — Tue, 27 Jan 2026 14:28:59 GMT

Correct 90 days is default (for Cloud Managed) per:

https://sc1.checkpoint.com/documents/Infinity_Portal/WebAdminGuides/EN/Harmony-Endpoint-Admin-Guide/Topics-HEP/Logs-menu.htm?Highlight=Logs

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

the_rock — Tue, 27 Jan 2026 14:30:28 GMT

If I were you, would call Account services folks, just give them your UC account number and Im positive they will give you the right info. I always find them to be extremely helpful when I call.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Mitja-S3NEXT — Tue, 27 Jan 2026 14:33:55 GMT

Any idea, why I see LOGs from 2023, I attached a screenshot?
Maybe I forgot to mention it is the CLOUD version of Endpoint.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Chris_Atkinson — Tue, 27 Jan 2026 23:48:35 GMT

Do you have any of the retention license extensions in place per: sk182394 ?

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Mitja-S3NEXT — Wed, 28 Jan 2026 07:08:22 GMT

No, everything is default, the license is Harmony Endpoint Advanced,

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

PhoneBoy — Thu, 29 Jan 2026 19:43:18 GMT

I would check with TAC on this, honestly.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

the_rock — Sat, 31 Jan 2026 00:14:04 GMT

Hey mate,

Were you able to find the answer to this?

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Mitja-S3NEXT — Mon, 02 Feb 2026 18:54:07 GMT

Unfortunately not.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

the_rock — Mon, 02 Feb 2026 18:55:13 GMT

Did you open Account services case?

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Mitja-S3NEXT — Mon, 02 Feb 2026 18:56:56 GMT

It is a sales related technical question.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

the_rock — Mon, 02 Feb 2026 19:06:45 GMT

I would still see if Account services would know, if not, they can refere you to your SE.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Mitja-S3NEXT — Tue, 03 Feb 2026 07:08:39 GMT

I opened now a TAC, i will keep this post updated.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

the_rock — Tue, 03 Feb 2026 11:53:06 GMT

Please keep us posted.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

Mitja-S3NEXT — Wed, 04 Feb 2026 14:45:12 GMT

This is the TAC response:

----------------------------------------------------------------------

Thank you for contacting Check Point Account Services.

Please note that while Account Services is happy to assist with any licensing and/or User Center related issues, we are a post-sales team only and therefore do not handle sale related issues.

Re: What is the default LOG retention period in a Harmony Endpoint Advanced license?

the_rock — Wed, 04 Feb 2026 14:47:03 GMT

K, so then I suppose only other logical option would be your local SE.