Endpoint Security blades get disabled

nmelay2 — Wed, 27 Aug 2025 16:02:14 GMT

Hi all,

My customer is receiving reports of Endpoint Security clients (Harmony Endpoint) with all blades randomly failing.
Endpoint Security client status page reports "Réception des informations" (= "Receiving data")
It starts working again after a reboot, sometimes multiple reboots.
Seems to be occurring on various client versions.
I couldn't find any such issue in SK, and Harmony.
https://status.checkpoint.com/history is not reporting any issue in my region (EU).

OS: Windows 11 Pro 23H2
Endpoint Security versions: 88.62, 88.72, 89.05

Does this ring any bells?

Re: Endpoint Security blades get disabled

lluner — Wed, 27 Aug 2025 17:07:40 GMT

hi @nmelay2

Look in the folder "C:\ProgramData\CheckPoint\Logs" for the file cpda.log , look for [ error ]

topic Re: Endpoint Security blades get disabled in Endpoint

Endpoint Security blades get disabled

Re: Endpoint Security blades get disabled