topic Re: BSOD after inserting a SD card into reader in Endpoint

BSOD after inserting a SD card into reader

umpultusk — Fri, 20 Jun 2025 09:25:01 GMT

Hi,
in all of my Dell Optiplex AIO 5400 I'm faceing BSOD after inserting a SD card into a Realtek reader. When I uninstall CP Harmony Windows starts to read the SD card normaly. I've updete the driver form Dell and updete CP from 88.50 to 88.72 and sill no luck.

Brand of Card Reader: Realtek

PCI\VEN_10EC&DEV_525A&SUBSYS_0B171028&REV_01

driver version: 10.0.26100.21374

Does anybody have that kind of issue?

Re: BSOD after inserting a SD card into reader

PhoneBoy — Mon, 23 Jun 2025 21:23:35 GMT

Have you engaged TAC here?

Re: BSOD after inserting a SD card into reader

umpultusk — Tue, 24 Jun 2025 06:17:19 GMT

Sorry I don't understand the question.

Re: BSOD after inserting a SD card into reader

Chris_Atkinson — Tue, 24 Jun 2025 06:31:15 GMT

Have you logged a ticket with support to investigate the issue?

Re: BSOD after inserting a SD card into reader

umpultusk — Tue, 24 Jun 2025 08:34:21 GMT

Yes. I did.

Re: BSOD after inserting a SD card into reader

tiagoveloso — Thu, 11 Dec 2025 17:13:42 GMT

Any solution?

I'm having the same problem.

Re: BSOD after inserting a SD card into reader

lluner — Fri, 12 Dec 2025 11:37:18 GMT

@umpultusk

You could test version 89.05.50.18. Use the WINDbG tool on the file generated by BSDO to check which blade is experiencing this issue. Windows generates a file with the .dmp extension.

The image above is what happened to me.