topic finding PassDiaologe in Endpoint

finding PassDiaologe

JP_Rex — Fri, 16 May 2025 07:54:59 GMT

Hello,

I needed PassDialog.exe to unlock the registry. Because Sophos isn't working on older Windows 10 Installations.

sk178308 - Endpoint E85.10 - Driver interferes with Sophos

You get the following instructions from TAC

Go to "Add/ Remove Programs" and select the Endpoint client software.
Right-click on it and select "Uninstall."
When Passdialog box appears - Close it and do not enter the "Uninstall" password.
Now, go to %temp% and search for passdialog

This does not always work!

The Uninstall process creates a "temporary" directory in %temp%. This directory is not accessible for normal users.

so the Instruction 4. is:

Look in %temp% for a directory {D...3-F..5-....-....-....59} (the Name will be a different UID every time) created at the same time you run uninstall. Enter that directory, the change permission request is acknowledged and in the directory you find the PassDialoge.exe for your Version of the Endpoint Client.

Regards

Peter

Re: finding PassDiaologe

G_W_Albrecht — Fri, 16 May 2025 08:21:17 GMT

You can get PassDialog.exe easily from CP TAC, too !

Re: finding PassDiaologe

lluner — Fri, 16 May 2025 11:19:16 GMT

@JP_Rex

In this case you must have administrator domain to enter this directory %temp%.

Re: finding PassDiaologe

JP_Rex — Fri, 16 May 2025 11:39:53 GMT

Not any More

Re: finding PassDiaologe

JP_Rex — Fri, 16 May 2025 11:40:59 GMT

Yes I know. That is the reason the search in exploerer.exe doesnt find the file.

Re: finding PassDiaologe

lluner — Fri, 16 May 2025 11:57:27 GMT

@JP_Rex

Do not close the screen that shows the password to remove the endpoint, run the task manager and then search for pass

right click on the passdiag.exe file and go to properties which will show the path

Re: finding PassDiaologe

G_W_Albrecht — Fri, 16 May 2025 12:57:43 GMT

Last was from 1 Month ago !