topic Re: Harmony Endpoint Installation Error in Endpoint

Harmony Endpoint Installation Error

aliburakz — Tue, 15 Apr 2025 07:31:22 GMT

Hello Team,

While installing the Tiny Agent in the recommended version of Harmony Endpoint, the installation window closes abruptly after the "Installing" phase is completed. When we try to install the full package, the cmd.exe window opens after the "Extracting" phase finishes, and we receive the error message I’ve attached. I reviewed sk159373 for a solution but couldn't resolve the issue. Does anyone have experience or insight on this?

Re: Harmony Endpoint Installation Error

G_W_Albrecht — Tue, 15 Apr 2025 08:24:27 GMT

I would ask CP TAC for help to resolve this issue !

Re: Harmony Endpoint Installation Error

Tal_Paz-Fridman — Tue, 15 Apr 2025 10:48:45 GMT

Have you looked at https://support.checkpoint.com/results/sk/sk173487?

It refers to the error you encountered:

If running an exported Dynamic package installation - after extracting files an error is displayed: "Error: Installation package was modified on the server! Installation aborted."

Re: Harmony Endpoint Installation Error

aliburakz — Fri, 12 Sep 2025 06:32:54 GMT

This problem has been resolved. Trusted root certificates were missing on some Win Server 2016s.

Re: Harmony Endpoint Installation Error

the_rock — Fri, 12 Sep 2025 13:18:37 GMT

Thanks for letting us know.