topic Re: Fail to Install Harmony Endpoint Client in Endpoint

Fail to Install Harmony Endpoint Client

josrime — Tue, 25 Mar 2025 22:34:14 GMT

Hi everyone,

Does anyone know why when I want to install the Harmony Endpoint agent on a server (WS 2012), the Initial Client process appears like "Failed to download files" as you can see in the attached image?

Re: Fail to Install Harmony Endpoint Client

the_rock — Wed, 26 Mar 2025 00:50:10 GMT

Is it only that one machine or multiple?

Andy

Re: Fail to Install Harmony Endpoint Client

josrime — Wed, 26 Mar 2025 15:10:49 GMT

Yes, its only that machine.

Re: Fail to Install Harmony Endpoint Client

the_rock — Wed, 26 Mar 2025 15:13:01 GMT

K, got it. Just as a test, do you have another PC running that same os you can try this on? If not, does reboot do anything or still same?

Andy

Re: Fail to Install Harmony Endpoint Client

josrime — Wed, 26 Mar 2025 15:44:03 GMT

Yes, I´ve installed it in another server with same OS and did not have the same issue.

Re: Fail to Install Harmony Endpoint Client

the_rock — Wed, 26 Mar 2025 17:59:56 GMT

Then its 100% problem with this one specifically.

Andy