Managing Log Rotation, Dumps, and Temporary File Cleanup

geolog — Wed, 12 Mar 2025 07:52:49 GMT

Harmony Endpoint generates a large number of temporary files, such as logs, rotated logs, and application dumps in case a module crashes.
The size of the ProgramData\Endpoint folder typically reaches almost 10GB, with most of the data being old and unnecessary.

These files cannot be deleted while Harmony Endpoint is active, as write access to these folders is blocked as a endpoint selfprotection. Uninstalling the client does not remove this data, and upgrading to a newer version also retains old data.

I need to:

Find a way to temporarily disable this protection and temporarily enable manual cleanup.
So far, I can only do this by uninstalling the endpoint, but this approach is risky, especially on remote workstations, due to a bug causing incomplete removal of the vsdatant service
(likely a consequence of poor integration of the ZoneAlarm firewall driver) witch results in a BSOD, as the driver is removed from the filesystem but remains in the registry.
Find a way to configure logging behavior, log rotation, and dump file storage, preferably centrally via the management console.

How do you handle this issue? It seems like it must be widely spread.

Thank you in advance for your response!

Re: Managing Log Rotation, Dumps, and Temporary File Cleanup

G_W_Albrecht — Wed, 12 Mar 2025 10:59:29 GMT

Yes, this may happen, but usually, 10GB are no issue at all (except on server farms with many users and tight ressources), so why bother ?

I would contact CP TAC if you see this as a real problem for your customer !

topic Managing Log Rotation, Dumps, and Temporary File Cleanup in Endpoint

Managing Log Rotation, Dumps, and Temporary File Cleanup

I need to:

Re: Managing Log Rotation, Dumps, and Temporary File Cleanup