topic Re: Unable to install E80.89 Endpoint security VPN in MacBook in Endpoint

Unable to install E80.89 Endpoint security VPN in MacBook

sv5 — Wed, 26 Feb 2025 06:22:05 GMT

I am unable to install E80.89 Endpoint security VPN in MacBook, it is giving message

The installation failed.

The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'

Is there any resolution.

Thanks

Re: Unable to install E80.89 Endpoint security VPN in MacBook

G_W_Albrecht — Wed, 26 Feb 2025 08:55:52 GMT

Yes - open a SR# with CP TAC as suggested in the message ! Very hard to say anything as you do not mention your Mac OS X version at all...

And why do you try to install a very old version ? EE80.89 is from Dec-2018 ! Current versions are:

E88.40 - Released in June 2024 - Recommended

E89.01 - Released in December 2024 - Latest

See https://support.checkpoint.com/results/sk/sk117536 for details.

Re: Unable to install E80.89 Endpoint security VPN in MacBook

Chris_Atkinson — Wed, 26 Feb 2025 12:30:05 GMT

This version is EOL please upgrade to a supported release.

https://www.checkpoint.com/support-services/support-life-cycle-policy/

Re: Unable to install E80.89 Endpoint security VPN in MacBook

the_rock — Wed, 26 Feb 2025 13:26:03 GMT

I have Macbook Air at home and can test it tonight. But, as @Chris_Atkinson said, its unsupported version anyway, so you might be way better to go with latest one, which is E89.01 for Mac.

Andy

https://support.checkpoint.com/results/sk/sk117536

Re: Unable to install E80.89 Endpoint security VPN in MacBook

PhoneBoy — Wed, 26 Feb 2025 18:17:00 GMT

E80.89 is quite old and no longer supported.

E89.01 is the most current release: https://support.checkpoint.com/results/sk/sk182936
Make sure to download the "Stanadlone" client.

Re: Unable to install E80.89 Endpoint security VPN in MacBook

the_rock — Wed, 26 Feb 2025 23:36:07 GMT

Just tested this on my macbook air on monterey OS and worked fine. So I can only logically assume its not compatible with OS you are on, but regardless of the reason, its unsupported anyway, so you should definitely install E89.01, as the guys advised.

Andy