https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242378#M10261 <P>No, the computer had a failed SSD disk and is already in the trash.<BR />So we deleted it with the delete option, but it is still on the list with the status : deleted.<BR />After so many months we want it to completely disapear from the list.</P> Wed, 26 Feb 2025 09:50:15 GMT Mitja-S3NEXT 2025-02-26T09:50:15Z https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242360#M10259 <P>Like you see on the screenshot attached there is no option to delete the deleted computer.<BR />We want it permanently deleted so it does not appear on any list.</P><P>&nbsp;</P> Wed, 26 Feb 2025 09:45:24 GMT https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242360#M10259 Mitja-S3NEXT 2025-02-26T09:45:24Z https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242377#M10260 <P>Did you push uninstall for this computers installation successfully and recover the license ?</P> Wed, 26 Feb 2025 09:46:14 GMT https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242377#M10260 G_W_Albrecht 2025-02-26T09:46:14Z https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242378#M10261 <P>No, the computer had a failed SSD disk and is already in the trash.<BR />So we deleted it with the delete option, but it is still on the list with the status : deleted.<BR />After so many months we want it to completely disapear from the list.</P> Wed, 26 Feb 2025 09:50:15 GMT https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242378#M10261 Mitja-S3NEXT 2025-02-26T09:50:15Z https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242380#M10262 <P>I would suggest to open a SR# with CP TAC and provide the Tenant ID !&nbsp;</P> <P>In <A href="https://sc1.checkpoint.com/documents/R82/WebAdminGuides/EN/CP_R82_HarmonyEndpointWebManagement_AdminGuide/Content/Topics-HEP/AppendixB_Uninstalling_the_HEP_Client.htm?tocpath=Appendix%7C_____2" target="_blank">https://sc1.checkpoint.com/documents/R82/WebAdminGuides/EN/CP_R82_HarmonyEndpointWebManagement_AdminGuide/Content/Topics-HEP/AppendixB_Uninstalling_the_HEP_Client.htm?tocpath=Appendix%7C_____2</A>&nbsp; we read: The system deletes the client information on the Endpoint Management Server after the configured period of time (default is 30 days). But this is valid after (successfull) uninstall...</P> Wed, 26 Feb 2025 09:56:29 GMT https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242380#M10262 G_W_Albrecht 2025-02-26T09:56:29Z https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242382#M10263 <P>I opened a TAC a few minues ago.<BR /><BR />PS : Yeah the provided link is NOT the soluition.</P> Wed, 26 Feb 2025 10:10:32 GMT https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242382#M10263 Mitja-S3NEXT 2025-02-26T10:10:32Z https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242383#M10264 <P>Was never meant as a solution, only as a footnote <span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Wed, 26 Feb 2025 10:21:50 GMT https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242383#M10264 G_W_Albrecht 2025-02-26T10:21:50Z https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242385#M10265 <P>To permanently remove a deleted computer from Check Point Harmony Endpoint's list, follow these steps:</P><P>Navigate to Asset Management &gt; Organizational Tree &gt; Deleted Entities in the Harmony Endpoint portal.</P><P>Right-click the deleted computer in the list.</P><P>Select Terminate from the context menu.</P><P>Confirm the action when prompted.</P> Wed, 26 Feb 2025 10:45:17 GMT https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242385#M10265 Mitja-S3NEXT 2025-02-26T10:45:17Z https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242429#M10269 <P>Nice - where did you learn that from ?</P> Wed, 26 Feb 2025 14:34:35 GMT https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242429#M10269 G_W_Albrecht 2025-02-26T14:34:35Z https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242438#M10270 <P><A href="https://sc1.checkpoint.com/documents/R81.10/WebAdminGuides/EN/CP_R81.10_HarmonyEndpointWebManagement_AdminGuide/CP_R81.10_Harmony_Endpoint_WebManagement_AdminGuide.pdf" target="_blank">R81.10 Harmony Endpoint Web Management Administration Guide</A></P><P>on Page 73</P> Wed, 26 Feb 2025 15:06:02 GMT https://community.checkpoint.com/t5/Endpoint/How-to-delete-a-deleted-computer-on-the-Dashboard-Organization/m-p/242438#M10270 Mitja-S3NEXT 2025-02-26T15:06:02Z