topic Re: How to change default Usercheck in Harmony Endpoint? in Endpoint

How to change default Usercheck in Harmony Endpoint?

checkmate-Go — Tue, 04 Feb 2025 17:37:33 GMT

This is the user check that gets popped up when I visit blocked url. I would like to edit this and make it better. how can we make changes to this default user check in Harmony Endpoint? I have attached the image of user check that we are seeing right now. Thank you!

Re: How to change default Usercheck in Harmony Endpoint?

the_rock — Tue, 04 Feb 2025 18:05:37 GMT

Is it on prem or cloud server? I asked one of my colleagues, as he is an endpoint expert, but Im also searching myself in the meantime.

Andy

Re: How to change default Usercheck in Harmony Endpoint?

the_rock — Tue, 04 Feb 2025 18:13:16 GMT

I believe this is it. My colleague sent it to me and it would make sense.

Andy

Re: How to change default Usercheck in Harmony Endpoint?

AdiGH — Tue, 04 Feb 2025 18:39:00 GMT

yep, thats the right place 🙂

Re: How to change default Usercheck in Harmony Endpoint?

the_rock — Tue, 04 Feb 2025 18:40:56 GMT

Learned something new myself as well 🙂

Thanks @AdiGH

Andy

Re: How to change default Usercheck in Harmony Endpoint?

checkmate-Go — Tue, 04 Feb 2025 19:10:15 GMT

This is not on prem. It is cloud based.

Re: How to change default Usercheck in Harmony Endpoint?

checkmate-Go — Tue, 04 Feb 2025 19:17:13 GMT

That is what I thought too and made changes there. Unfortunately that is not enough. It seems like we get " Checkpoint Endpoint Security - URL Fitering" Page blocked for blacklisted/blocked sites. I have attached a screenshot of how we have configured as of now. somehow we are getting different usecheck.

Re: How to change default Usercheck in Harmony Endpoint?

the_rock — Tue, 04 Feb 2025 19:41:30 GMT

Just to make sure, you did install the policy?

Andy

Re: How to change default Usercheck in Harmony Endpoint?

checkmate-Go — Tue, 04 Feb 2025 19:47:45 GMT

yep. This has been going on for a while.

Re: How to change default Usercheck in Harmony Endpoint?

the_rock — Tue, 04 Feb 2025 19:49:24 GMT

Okay, fair enough. @AdiGH Any thoughts?

Andy

Re: How to change default Usercheck in Harmony Endpoint?

AdiGH — Tue, 04 Feb 2025 19:53:28 GMT

Sorry, I've missed the image you've originally shared. do you have the endpoint browser extension installed?

Re: How to change default Usercheck in Harmony Endpoint?

checkmate-Go — Tue, 04 Feb 2025 19:55:14 GMT

yes there is a Harmony web Protection browser extension.

Re: How to change default Usercheck in Harmony Endpoint?

the_rock — Tue, 04 Feb 2025 19:55:32 GMT

Yes, totally forgot about that, my colleague sent it to me, but I missed it.

@checkmate-Go Do you have that?

Andy

See below.

Re: How to change default Usercheck in Harmony Endpoint?

the_rock — Tue, 04 Feb 2025 19:56:49 GMT

Question...did you try different browsers or private / incognito window?

Andy

Re: How to change default Usercheck in Harmony Endpoint?

AdiGH — Tue, 04 Feb 2025 19:58:28 GMT

and where are you seeing the blocking page you've shared? in the browser?

The customization is supported for blocking within the supported browsers by the browser extension itself.

Re: How to change default Usercheck in Harmony Endpoint?

checkmate-Go — Tue, 04 Feb 2025 19:59:32 GMT

Yes I see this in browser.

Re: How to change default Usercheck in Harmony Endpoint?

AdiGH — Tue, 04 Feb 2025 20:01:32 GMT

So this should work. I would advise to open a support ticket so TAC can take a closer look.