topic Re: Windows Update failing with Harmony Endpoint in Endpoint

Windows Update failing with Harmony Endpoint

jyrbn — Thu, 23 Jan 2025 05:13:51 GMT

Hi,

How can I add exclusions relating to windows update on Harmony Endpoint?

A device with Harmony endpoint is having failed windows updates but I can't see any blocking in the logs to add exclusions.

Thanks.

Re: Windows Update failing with Harmony Endpoint

Chris_Atkinson — Thu, 23 Jan 2025 05:58:21 GMT

If your issue matches this discussion I would suggest reaching out to TAC for assistance:

https://community.checkpoint.com/t5/Endpoint/WINDOWS-11-UPDATE-FAILED-WITH-HARMONY-ENDPOINT-RUNNING/m-p/238882#M10000

Re: Windows Update failing with Harmony Endpoint

PhoneBoy — Thu, 23 Jan 2025 13:46:00 GMT

This particular update is problematic at current, but here is a workaround to apply it:
https://support.checkpoint.com/results/sk/sk183061