topic Re: Management API service is not availabele in API / CLI Discussion

Management API service is not availabele

Deepakrawat10 — Mon, 15 Jan 2024 11:33:54 GMT

Hi Team,

We getting a error API please

[Expert@Genesis:0]# mgmt_cli add host --batch test.csv
Username: admin
Password:
message: "The Management API service is not available. Please check that the Management API server is up and running."
code: "generic_error"
[Expert@Genesis:0]# api status
[Expert@Genesis:0]# api status
[Expert@Genesis:0]# api restart
[Expert@Genesis:0]# cat test.csv
name,ip-address,color,comments
check1,192.168.1.1,dark blue,testserver
check2,192.168.1.2,dark blue,testserver
check3,192.168.1.3,dark blue,testserver
check4,192.168.1.4,dark blue,testserver
check5,192.168.1.5,dark blue,testserver

Re: Management API service is not availabele

_Val_ — Mon, 15 Jan 2024 12:22:00 GMT

Run "show api status" from clish. What does it say?

Re: Management API service is not availabele

Deepakrawat10 — Tue, 16 Jan 2024 03:45:40 GMT

It's showing this please check

Genesis> show api status
CLINFR0329 Invalid command:'show api status'.
Genesis> expert
Enter expert password:

Warning! All configurations should be done through clish
You are in expert mode now.

[Expert@Genesis:0]# show api status
bash: show: command not found
[Expert@Genesis:0]#

Re: Management API service is not availabele

_Val_ — Tue, 16 Jan 2024 07:21:48 GMT

from expert shell, run "api status"

Re: Management API service is not availabele

Deepakrawat10 — Tue, 16 Jan 2024 09:42:27 GMT

yes we do this but same issue we are facing

Genesis> expert
Enter expert password:

Warning! All configurations should be done through clish
You are in expert mode now.

[Expert@Genesis:0]# show api status
bash: show: command not found
[Expert@Genesis:0]#

Re: Management API service is not availabele

the_rock — Tue, 16 Jan 2024 13:49:14 GMT

What do you see when running this from expert? (ctrl+c to stop)

watch -d $FWDIR/scripts/./cpm_status.sh

Best,

Andy

Re: Management API service is not availabele

Timothy_Hall — Tue, 16 Jan 2024 14:53:16 GMT

Does your SMS have at least 4GB of RAM if distributed, or at least 8GB if standalone? Otherwise the management API will not start automatically.

Re: Management API service is not availabele

the_rock — Tue, 16 Jan 2024 14:55:51 GMT

Hey Tim,

Are you sure that would be the issue? I actually have standalone lab with 6 GB ram and I never have this problem.

Andy

Re: Management API service is not availabele

PhoneBoy — Wed, 17 Jan 2024 06:26:04 GMT

6GB of RAM is the bare minimum that will work, I believe.
Personally, I use 16GB of RAM for a standalone install so it's more performant.