https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/144528#M7711 <P>More and more users of my <A href="https://community.checkpoint.com/t5/SmartConsole-Extensions/bd-p/1234567" target="_self">SmartConsole Extensions</A> report about <STRONG>issues</STRONG> regarding an unrequested auto-refresh <STRONG>causing the generated output to disappear just seconds after it's shown</STRONG>.</P> <P>I investigated by implementing a user confirmation box upon every refresh attempt. The confirmation box appears every few seconds proving recent versions of SmartConsole perform a heavy auto-refresh rate. This auto-refresh renders my extensions almost unusable as the generated output disappears just after it is shown.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 707px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/15810i285157F0A5DED4A2/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> <P>There is no way to prevent these auto-refresh's from within my SmartConsole Extension's script code. I also had to disable the user confirmation box again because it was opened by the auto-refresh timer every few seconds.</P> <P>I cannot open a service request with Check Point support because my SmartConsole Extensions are 3rd party code Check Point doesn't support. But it's SmartConsole's auto-refresh that reloads the extension again and again without request. The <A href="https://sc1.checkpoint.com/documents/SmartConsole/Extensions/index.html" target="_self">SmartConsole Extension dev guide</A> doesn't mention any auto-refresh timers nor how to handle it.</P> <P>I'd be happy to present this issue to the Check Point's security management development team.</P> <P><a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/8242">@Ron_Izraeli</a>&nbsp;,&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/9372">@Tomer_Noy</a>&nbsp;,&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/9401">@Alon_Alapi</a>&nbsp;</P> Thu, 24 Mar 2022 08:13:27 GMT Danny 2022-03-24T08:13:27Z https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/144528#M7711 <P>More and more users of my <A href="https://community.checkpoint.com/t5/SmartConsole-Extensions/bd-p/1234567" target="_self">SmartConsole Extensions</A> report about <STRONG>issues</STRONG> regarding an unrequested auto-refresh <STRONG>causing the generated output to disappear just seconds after it's shown</STRONG>.</P> <P>I investigated by implementing a user confirmation box upon every refresh attempt. The confirmation box appears every few seconds proving recent versions of SmartConsole perform a heavy auto-refresh rate. This auto-refresh renders my extensions almost unusable as the generated output disappears just after it is shown.</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 707px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/15810i285157F0A5DED4A2/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> <P>There is no way to prevent these auto-refresh's from within my SmartConsole Extension's script code. I also had to disable the user confirmation box again because it was opened by the auto-refresh timer every few seconds.</P> <P>I cannot open a service request with Check Point support because my SmartConsole Extensions are 3rd party code Check Point doesn't support. But it's SmartConsole's auto-refresh that reloads the extension again and again without request. The <A href="https://sc1.checkpoint.com/documents/SmartConsole/Extensions/index.html" target="_self">SmartConsole Extension dev guide</A> doesn't mention any auto-refresh timers nor how to handle it.</P> <P>I'd be happy to present this issue to the Check Point's security management development team.</P> <P><a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/8242">@Ron_Izraeli</a>&nbsp;,&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/9372">@Tomer_Noy</a>&nbsp;,&nbsp;<a href="https://community.checkpoint.com/t5/user/viewprofilepage/user-id/9401">@Alon_Alapi</a>&nbsp;</P> Thu, 24 Mar 2022 08:13:27 GMT https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/144528#M7711 Danny 2022-03-24T08:13:27Z https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/144530#M7712 <P>Yes, i had it with R81.10 SMS - tab is cleared and you have to open the tasks to read the output...</P> Wed, 23 Mar 2022 10:19:36 GMT https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/144530#M7712 G_W_Albrecht 2022-03-23T10:19:36Z https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/144644#M7713 <P>Hi Danny, we will take a look at it.</P> Thu, 24 Mar 2022 07:46:58 GMT https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/144644#M7713 CPIshai 2022-03-24T07:46:58Z https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/148965#M7714 <P>Is there any update on the matter? I noticed that the auto-refresh is not every few seconds anymore but it is still happening though.</P> Thu, 19 May 2022 06:54:34 GMT https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/148965#M7714 Jones 2022-05-19T06:54:34Z https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/149179#M7715 <P>Moving to a private thread, we will update further.</P> Sun, 22 May 2022 13:19:23 GMT https://community.checkpoint.com/t5/API-CLI-Discussion/Auto-Refresh-issue-on-SmartConsole-Extensions/m-p/149179#M7715 Omer_Ran 2022-05-22T13:19:23Z