topic Re: API access to UserCenter info? in API / CLI Discussion

API access to UserCenter info?

Hugo_vd_Kooij — Mon, 23 Jan 2023 13:48:38 GMT

Hi,

Is it possible to obtain basic information based on a serial number?

At the moment I would like to learn a few things based on a serialnumber :

1. Hardware contract details like type of service and expire date

2. Recommended software version.

I do happen to know Cisco offers such a service.

Any thoughts on the matter?

Regards, Hugo.

Re: API access to UserCenter info?

Chris_Atkinson — Mon, 23 Jan 2023 14:16:53 GMT

Not currently that I'm aware of but concur that it would be advantageous per my previous comments here:

https://community.checkpoint.com/t5/Partners-Ideas/UserCenter-Licensing-API-for-automation/cns-p/105891

Re: API access to UserCenter info?

Henrik_Noerr1 — Mon, 23 Jan 2023 15:20:28 GMT

We have requested this as well for years. It's really needed seen from a Life Cycle Management point of view - Had several meetings with local SE and also within the Check Point management teams, but we have not been met with the same understanding why this is a necessary feature.

Any LCM process dealing with Check Point today in our organization is very manual

Really needed.

/Henrik

Re: API access to UserCenter info?

Hugo_vd_Kooij — Mon, 23 Jan 2023 16:10:39 GMT

From LCM perspective I would definitly need an answer to the question "when will this serialnumber go End of Life?" and as MSP I need it in an automated way. as I am not wiling to spend half a week on a regular basis doing manual labor for which automation was invented.

It was also the reason I wrote a script to get the Jumbo Hotfix number in an automated manner.

Re: API access to UserCenter info?

PhoneBoy — Tue, 24 Jan 2023 01:40:09 GMT

Don't believe we have anything like that at the moment.
However, I know we are working on revamping our Support portal.
It's currently restricted to Employees, but hopefully it'll be available to others in the near future.