topic Re: show-task failure with "no scope found for client session" in API / CLI Discussion

show-task failure with "no scope found for client session"

czinu — Wed, 22 Dec 2021 14:52:57 GMT

Hello,

can anyone point me to the place where I could find what might have gone wrong?

{'tasks': [{'task-id': '01234567-89ab-cdef-867c-f49dd86d35a1', 'task-name': 'Publish operation', 'status': 'failed', 'progress-percentage': 100, 'suppressed': False, 'task-details': [{'fault-message': 'no scope found for client session J1_jQ1Rj6Yq48BzZ6dYR4pUO_aQO0nv_zaKACyBKuRc'}]}]}

Thanks in advance.

Re: show-task failure with "no scope found for client session"

_Val_ — Fri, 24 Dec 2021 15:11:49 GMT

Other than the error message, any context? What are you doing, what is failing?

Re: show-task failure with "no scope found for client session"

the_rock — Fri, 24 Dec 2021 15:18:00 GMT

@_Val_ asked you a good question...what exactly are you trying to do here? if you give us bit more context/description, we can try point you in right direction.

Re: show-task failure with "no scope found for client session"

czinu — Mon, 27 Dec 2021 07:56:26 GMT

This message appears randomly after simple "add-host". Can you suggest any place in the logs which I can find some useful information?

thx

Re: show-task failure with "no scope found for client session"

_Val_ — Mon, 27 Dec 2021 08:02:46 GMT

Hi, "randomly" here is very unlikely.

You can check $FWDIR/log/api.elg (troubleshooting) and $FWDIR/log/api.csv (calls and results) for details of an issue.

Re: show-task failure with "no scope found for client session"

czinu — Mon, 27 Dec 2021 12:26:03 GMT

is it the same on the MDS as I cannot see such files?

Re: show-task failure with "no scope found for client session"

_Val_ — Mon, 27 Dec 2021 12:34:50 GMT

Depends on the environment you are connected to.

If it is a specific CMA, "mdsenv [<Name or IP address of Domain Management Server>]", then the same files as stated above. If on the global context, do not change the environment.

Re: show-task failure with "no scope found for client session"

_Val_ — Mon, 27 Dec 2021 12:35:43 GMT

Here is en example:

[Expert@MyMDS:0]# mdsstat
+-----------------------------------------------------------------------------------------------------+
|                                      Processes status checking                                      |
+------+--------------------+-----------------+-------------+-------------+-------------+-------------+
| Type | Name               | IP address      | FWM         | FWD         | CPD         | CPCA        |
+------+--------------------+-----------------+-------------+-------------+-------------+-------------+
| MDS  |          -         | 192.168.3.51    | up 10086    | up 11422    | up 5427     | up 11440    |
+------+--------------------+-----------------+-------------+-------------+-------------+-------------+
| CMA  | MyDomain_Server    | 192.168.3.240   | up 10891    | up 8199     | up 7670     | up 9536     |
+------+--------------------+-----------------+-------------+-------------+-------------+-------------+
| Total Domain Management Servers checked: 1     1 up   0 down                                        |
| Tip: Run mdsstat -h for legend                                                                      |
+-----------------------------------------------------------------------------------------------------+
[Expert@MyMDS:0]#
[Expert@MyMDS:0]# mdsenv MyDomain_Server
[Expert@MyMDS:0]#
[Expert@MyMDS:0]# echo $FWDIR
/opt/CPmds-R81.10/customers/MyDomain_Server/CPsuite-R81.10/fw1
[Expert@MyMDS:0]#

Re: show-task failure with "no scope found for client session"

czinu — Mon, 27 Dec 2021 13:25:53 GMT

[Expert@CP-MDS-8040:0]# mdsstat
+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
| Processes status checking |
+------+--------------------------------------------------------------------------------------------------------------------------------+-----------------+-------------+-------------+-------------+-------------+
| Type | Name | IP address | FWM | FWD | CPD | CPCA |
+------+--------------------------------------------------------------------------------------------------------------------------------+-----------------+-------------+-------------+-------------+-------------+
| MDS | - | 192.168.1.49 | up 10333 | up 10331 | up 5163 | up 10515 |
+------+--------------------------------------------------------------------------------------------------------------------------------+-----------------+-------------+-------------+-------------+-------------+
| CMA | CP-MS-8040 | 192.168.1.50 | up 8890 | up 8901 | up 8684 | up 9231 |
+------+--------------------------------------------------------------------------------------------------------------------------------+-----------------+-------------+-------------+-------------+-------------+
| Total Domain Management Servers checked: 1 1 up 0 down |
| Tip: Run mdsstat -h for legend |
+-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------+
[Expert@CP-MDS-8040:0]# mdsenv CP-MS-8040
[Expert@CP-MDS-8040:0]# ls $FWDIR/log/ | grep api
[Expert@CP-MDS-8040:0]# echo $FWDIR
/opt/CPmds-R80.40/customers/CP-MS-8040/CPsuite-R80.40/fw1

Am I missing something in the config that nothing is logged?

Re: show-task failure with "no scope found for client session"

_Val_ — Mon, 27 Dec 2021 15:24:55 GMT

Let's try on MDS level first

Re: show-task failure with "no scope found for client session"

czinu — Tue, 28 Dec 2021 08:11:18 GMT

Only api references I can find are those:

[Expert@CP-MDS-8040:0]# find / -name api
/var/tmp/api
/opt/CPsuite-R80.40/fw1/api
/opt/CPsuite-R80.40/fw1/bin/api

Re: show-task failure with "no scope found for client session"

_Val_ — Tue, 28 Dec 2021 08:19:50 GMT

Logs should be there. Open a TAC call then.

Re: show-task failure with "no scope found for client session"

_Val_ — Tue, 28 Dec 2021 08:20:44 GMT

And I believe for "find" command, you need to use api*. Search /var/log/ partition and not root

Re: show-task failure with "no scope found for client session"

czinu — Tue, 28 Dec 2021 08:33:02 GMT

or even *api* - thx for this suggestion : )

[Expert@CP-MDS-8040:0]# find / -name *api*

(...)

/var/log/opt/CPsuite-R80.40/fw1/log/api_sh.elg
/var/log/opt/CPsuite-R80.40/fw1/log/api.csv
/var/log/opt/CPsuite-R80.40/fw1/log/api.json
/var/log/opt/CPsuite-R80.40/fw1/log/api.elg.1
/var/log/opt/CPsuite-R80.40/fw1/log/api.elg

(...)

Let me analyze logs and get back with solution or additional question(s) : )

Re: show-task failure with "no scope found for client session"

_Val_ — Tue, 28 Dec 2021 09:25:18 GMT

Cool. Looking forward to hearing the results.

Re: show-task failure with "no scope found for client session"

czinu — Mon, 24 Jan 2022 13:35:22 GMT

I was off for some time, but I have an update.

What we were actually doing is getting results of several "show task" calls in a loop and then logout.

Looks like a timing issue. After setting additional 2 sec of time.sleep to logout api call issue is gone. Previously when logout was called straight after last 'show task' all of them were failing with the same "no scope" message. I am attaching output, maybe you can find something interesting here or it will be useful for someone in the future. I have another issue, but I will open separate post for that.