topic Re: Check_Point_R80.20 error : couldn't find kernel image : Linux in API / CLI Discussion

Check_Point_R80.20 error : couldn't find kernel image : Linux

Shaimaa — Wed, 20 Oct 2021 08:57:46 GMT

Hello,

I'm trying to install checkpoint R80.20 (standalone) on a VM (for testing purpose) on ESXi, but i'm having the following error

Error : couldn't find kernel image : Linux

As if the image is not bootable!

The file i'm using is : Check_Point_R80.20_T101_Security_Gateway.iso

Any suggestions to resolve this problem?

Thanks in advance.

Re: Check_Point_R80.20 error : couldn't find kernel image : Linux

G_W_Albrecht — Wed, 20 Oct 2021 11:21:23 GMT

Did you configure correct Guest OS ?

Optimal virtual hardware presentation can be achieved when manually building a Virtual Machine running Check Point software by defining the Guest operating system (Guest OS Version) as :

Check Point operating systems running :

Kernel versions 2.6 : "RedHat Enterprise Linux version 5 (64-bit)"
Kernel versions 3.10 : "RedHat Enterprise Linux version 7 (64-bit)"

Re: Check_Point_R80.20 error : couldn't find kernel image : Linux

Bob_Zimmerman — Wed, 20 Oct 2021 14:58:12 GMT

The "Guest OS" option in VMware VMs just affects the initial hardware when building the VM and which VMware Tools image it offers when you tell it to install Tools. It has no other impact on the VM once it is built.

It sounds like the installation didn't actually work. My bet is ESXi is giving the guest UEFI, but R80.20 needs BIOS instead.

Re: Check_Point_R80.20 error : couldn't find kernel image : Linux

Shaimaa — Thu, 21 Oct 2021 07:42:40 GMT

We tested with RedHat Enterprise Linux version 5 (64-bit) and RedHat Enterprise Linux version 7 (64-bit) but we have the same error.

Re: Check_Point_R80.20 error : couldn't find kernel image : Linux

Shaimaa — Thu, 21 Oct 2021 07:46:27 GMT

It was BIOS and it didn't work.

Is the file "Check_Point_R80.20_T101_Security_Gateway.iso" contains the OS? : or it should have Gaia in the name ?

I'm not sure if the file contains the OS because when I downloaded another version R80.10 for evaluation...the file name containes gaia!

Re: Check_Point_R80.20 error : couldn't find kernel image : Linux

G_W_Albrecht — Thu, 21 Oct 2021 08:47:15 GMT

This is the correct image and you should be able to start from it - did you check size and hashes ?

File Name	Check_Point_R80.20_T101_Security_Gateway.iso
Build Number
MD5	d0f1a973dd30fd4f4d58c36bd18e0b59
SHA1	1292d82789df6fd3eaf491b1d1cb1d65e4a7bc8a
Size	3248.40 MB
Date Published	2018-09-25

Support for R80.20 ends September 2022 - why not install a current version like R81 or at least R80.40 ?

Re: Check_Point_R80.20 error : couldn't find kernel image : Linux

Shaimaa — Thu, 28 Oct 2021 12:47:09 GMT

Hello, yes you are right, comparing the md5 and hashes were different.

We downloaded the file again and it's booting this time but we are facing another problem that it doesn't find the hard drives : "No hard drives have been found" ESXi

We have tested the following solutions, we still have the same issue:

Solution 1 : Change SCSI controller type de "VMware Paravirtual" to "LSI Logic Parallel" or " LSI Logic SAS".

Solution 2 : Create the VM with "Red hat Enterprise Linux 5 (64-bit).

Do you have any idea how to solve this issue?

Thanks!

Re: Check_Point_R80.20 error : couldn't find kernel image : Linux

G_W_Albrecht — Thu, 28 Oct 2021 14:58:19 GMT

If sk74400: "No hard drives have been found" warning (ESX / ESXi ) did not help, ask TAC !