topic Re: login session goes to 'disconnect' mode after timeout in API / CLI Discussion

login session goes to 'disconnect' mode after timeout

Ahmadhr — Fri, 11 Dec 2020 20:07:37 GMT

hi everyone,

i have noticed that when i login to get the sid, the session goes to 'disconnect' mode after session-timeout and never gets released.

in fact that is very random, out of 10 login session, 4 of them gets released, and 6 of them stays 'disconnect'ed.

https://<myfw>/web_api/login

{

"user" : "myuser",

"password" : "mypass",

"domain": "Domain-Name",

"session-timeout": 60,

"session-name": "PostMan"

}

do you know how i can fix this issue?

Re: login session goes to 'disconnect' mode after timeout

Chris_Atkinson — Sat, 12 Dec 2020 09:59:19 GMT

Please check if sk169072 is related to your case.

Re: login session goes to 'disconnect' mode after timeout

JozkoMrkvicka — Sat, 12 Dec 2020 10:10:19 GMT

Do you know why you are reaching session-timeout? Are there some heavy API calls lasting for more than 60 seconds ? If yes, you can increase session-timeout to higher value (1 hour - 3600 seconds) and see if this will help.

Re: login session goes to 'disconnect' mode after timeout

Ahmadhr — Sat, 12 Dec 2020 21:10:55 GMT

thanks so much it seems related, i will check with my firewall expert on this secure knowledge, to see if he wants to get the hotfix or wait for the R81

Re: login session goes to 'disconnect' mode after timeout

Ahmadhr — Sat, 12 Dec 2020 21:12:22 GMT

the session times out when there is no activity on the session. which is fine, but i would like it to get released from the manager.

Re: login session goes to 'disconnect' mode after timeout

JozkoMrkvicka — Sun, 13 Dec 2020 18:46:54 GMT

If there is no activity then logout from the session using sid which was used durin login. Do not wait till session timeout.

What version and Take you are running ?

Re: login session goes to 'disconnect' mode after timeout

Ahmadhr — Wed, 16 Dec 2020 17:17:05 GMT

Jozko,

it doesnt matter if i logout or let it to timeout, it still stays at disconnected and wont get released. i am running R80.30