topic Missing Place holder Value in quarantine notification email body in Email and Collaboration https://community.checkpoint.com/t5/Email-and-Collaboration/Missing-Place-holder-Value-in-quarantine-notification-email-body/m-p/236083#M618 <P>In quarantine notification mail body , it is missing Place holder value of {from email address} value.</P><P>&nbsp;</P> Wed, 18 Dec 2024 06:51:51 GMT manish_magar 2024-12-18T06:51:51Z Missing Place holder Value in quarantine notification email body https://community.checkpoint.com/t5/Email-and-Collaboration/Missing-Place-holder-Value-in-quarantine-notification-email-body/m-p/236083#M618 <P>In quarantine notification mail body , it is missing Place holder value of {from email address} value.</P><P>&nbsp;</P> Wed, 18 Dec 2024 06:51:51 GMT https://community.checkpoint.com/t5/Email-and-Collaboration/Missing-Place-holder-Value-in-quarantine-notification-email-body/m-p/236083#M618 manish_magar 2024-12-18T06:51:51Z Re: Missing Place holder Value in quarantine notification email body https://community.checkpoint.com/t5/Email-and-Collaboration/Missing-Place-holder-Value-in-quarantine-notification-email-body/m-p/236180#M619 <P>That looks like one of the supported placeholder values:&nbsp;<A href="https://sc1.checkpoint.com/documents/Harmony_Email_and_Collaboration/Topics-Harmony-Email-Collaboration-Admin-Guide/Email-Protection/Configure-Email-Policy/Notifications-and-Templates-Placeholders.htm" target="_blank">https://sc1.checkpoint.com/documents/Harmony_Email_and_Collaboration/Topics-Harmony-Email-Collaboration-Admin-Guide/Email-Protection/Configure-Email-Policy/Notifications-and-Templates-Placeholders.htm</A>&nbsp;<BR />Are you saying that placeholder isn't working correctly?<BR />If so, TAC will likely have to investigate.</P> <P>&nbsp;</P> Wed, 18 Dec 2024 15:18:16 GMT https://community.checkpoint.com/t5/Email-and-Collaboration/Missing-Place-holder-Value-in-quarantine-notification-email-body/m-p/236180#M619 PhoneBoy 2024-12-18T15:18:16Z Re: Missing Place holder Value in quarantine notification email body https://community.checkpoint.com/t5/Email-and-Collaboration/Missing-Place-holder-Value-in-quarantine-notification-email-body/m-p/236187#M620 <P>Hi Admin,</P><P>Placeholder value is not being retrieve in mail body though the template format is right.</P> Wed, 18 Dec 2024 15:59:32 GMT https://community.checkpoint.com/t5/Email-and-Collaboration/Missing-Place-holder-Value-in-quarantine-notification-email-body/m-p/236187#M620 manish_magar 2024-12-18T15:59:32Z Re: Missing Place holder Value in quarantine notification email body https://community.checkpoint.com/t5/Email-and-Collaboration/Missing-Place-holder-Value-in-quarantine-notification-email-body/m-p/236217#M621 <P>I would check with TAC on this.</P> Wed, 18 Dec 2024 18:58:28 GMT https://community.checkpoint.com/t5/Email-and-Collaboration/Missing-Place-holder-Value-in-quarantine-notification-email-body/m-p/236217#M621 PhoneBoy 2024-12-18T18:58:28Z