topic Quarantine Report - no action available for some spam in Email and Collaboration https://community.checkpoint.com/t5/Email-and-Collaboration/Quarantine-Report-no-action-available-for-some-spam/m-p/212364#M573 <P>I've struggled to get an explanation from support about a behavior we are frequently seeing in our environment. In the below quarantine email digest, why is there no "Trust sender" action available next to the last email item in the list? Interestingly, the old (?) documentation at&nbsp;<A href="https://www.avanan.com/docs/spam-protection" target="_blank" rel="noopener">https://www.avanan.com/docs/spam-protection</A>&nbsp;includes a screen shot of a sample report, also missing the Trust sender action for a few items. No explanation as to why, though.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 26 Apr 2024 08:28:46 GMT ToffenDask 2024-04-26T08:28:46Z Quarantine Report - no action available for some spam https://community.checkpoint.com/t5/Email-and-Collaboration/Quarantine-Report-no-action-available-for-some-spam/m-p/212364#M573 <P>I've struggled to get an explanation from support about a behavior we are frequently seeing in our environment. In the below quarantine email digest, why is there no "Trust sender" action available next to the last email item in the list? Interestingly, the old (?) documentation at&nbsp;<A href="https://www.avanan.com/docs/spam-protection" target="_blank" rel="noopener">https://www.avanan.com/docs/spam-protection</A>&nbsp;includes a screen shot of a sample report, also missing the Trust sender action for a few items. No explanation as to why, though.</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 26 Apr 2024 08:28:46 GMT https://community.checkpoint.com/t5/Email-and-Collaboration/Quarantine-Report-no-action-available-for-some-spam/m-p/212364#M573 ToffenDask 2024-04-26T08:28:46Z Re: Quarantine Report - no action available for some spam https://community.checkpoint.com/t5/Email-and-Collaboration/Quarantine-Report-no-action-available-for-some-spam/m-p/239250#M629 <P>Did you get any reply from checkpoint guys?</P> Wed, 22 Jan 2025 03:32:39 GMT https://community.checkpoint.com/t5/Email-and-Collaboration/Quarantine-Report-no-action-available-for-some-spam/m-p/239250#M629 AdrianAKWSO 2025-01-22T03:32:39Z