Is it possible to view the email body using Mail Explorer?

impasan — Thu, 03 Aug 2023 09:59:36 GMT

Hi All,

We are having a small query that is it possible to view the email body through the Mail Explorer tab? When we open an email through Mail Explorer, under the "Email Basic Information" section, it is possible to see the below wording. "Email-text analysts require 'private data' privileges". Does this privilege relevant to view the email body? If yes could you let us know how to set this privilege level to the admin users?

Thank you.

Re: Is it possible to view the email body using Mail Explorer?

MahmoudAdam — Sun, 10 Sep 2023 10:56:16 GMT

Try to make sure that you assigned "View All Sensitive data" and/or "View Sensitive data if threats are found" Under HEC Service Role for the admin

topic Re: Is it possible to view the email body using Mail Explorer? in Email and Collaboration

Is it possible to view the email body using Mail Explorer?

Re: Is it possible to view the email body using Mail Explorer?