InTune Issue

biskit — Tue, 01 Mar 2022 16:24:13 GMT

I'm trying to evaluate Harmony Office & Email on mobile devices using InTune. All goes well until near the end of the enrolment when the phone is requesting the Apple ID login, but it is automatically populated with the corporate email address instead and there is no way to change/override this to enter the Apple ID, so we have no choice but to abort the process.

Has anyone come across this before? Am I doing something wrong? Or is there a solution to this to allow the Apple ID to be entered?

Here's the process we follow:

Here I select “I own the device”... (BYOD)

and I only want to secure work-related stuff

Continue....

Downloading the management profile..

User Enrolment - The Apple ID is populated with the corporate email address instead...

And here's the step we can't get past... The Apple ID is automatically populated with the corporate email address and there is no way to change it. How do we get past this??

Re: InTune Issue

PhoneBoy — Thu, 03 Mar 2022 23:34:12 GMT

Sounds like an issue in the InTune MDM itself, not necessarily with the Harmony product.
I assume you're asking this question in an InTune specific forum also?

topic InTune Issue in Email and Collaboration

InTune Issue

Re: InTune Issue