topic Re: Cloudguard Saas logs in Email and Collaboration

Cloudguard Saas logs

James_Lim — Mon, 11 Nov 2019 17:36:48 GMT

How long can the logs be stored on the portal?

Re: Cloudguard Saas logs

Asaf_Henig — Wed, 13 Nov 2019 11:33:45 GMT

CloudGuard SaaS logs can be found in two places.
1) Inside the Threat Prevention module - stored for at most 12 months
2) Inside the local SmartEvents window (Event module at the bottom left part of the Infinity portal) - stored indefinitely for now. You can go back as early as you created the tenant.

Re: Cloudguard Saas logs

Julian_Sanchez — Sun, 31 May 2020 01:23:58 GMT

I understand that I can integrate with management on Premise. I follow the steps in the sk146032, however I havent see any logs in smartview. Our SMS is R80.20 Take 47.

Any advice?

Re: Cloudguard Saas logs

Abigael_Levy — Sun, 31 May 2020 07:57:23 GMT

Hi @Julian_Sanchez

Please open a ticket to support so that RnD can look into your configuration and assist you.

Thanks,

Abigael