topic Finding Log by the UserCheck Reference Number in Firewall and Security Management https://community.checkpoint.com/t5/Firewall-and-Security-Management/Finding-Log-by-the-UserCheck-Reference-Number/m-p/12596#M93837 <HTML><HEAD></HEAD><BODY><P>hey</P><P></P><P>what is the purpose of the Reference Number on the UserCheck block page if i cannot search it on the SmartLog, or there is a special way to search it there ?&nbsp;</P></BODY></HTML> Tue, 24 Jul 2018 09:12:34 GMT Dor_Marcovitch 2018-07-24T09:12:34Z Finding Log by the UserCheck Reference Number https://community.checkpoint.com/t5/Firewall-and-Security-Management/Finding-Log-by-the-UserCheck-Reference-Number/m-p/12596#M93837 <HTML><HEAD></HEAD><BODY><P>hey</P><P></P><P>what is the purpose of the Reference Number on the UserCheck block page if i cannot search it on the SmartLog, or there is a special way to search it there ?&nbsp;</P></BODY></HTML> Tue, 24 Jul 2018 09:12:34 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Finding-Log-by-the-UserCheck-Reference-Number/m-p/12596#M93837 Dor_Marcovitch 2018-07-24T09:12:34Z Re: Finding Log by the UserCheck Reference Number https://community.checkpoint.com/t5/Firewall-and-Security-Management/Finding-Log-by-the-UserCheck-Reference-Number/m-p/12597#M93838 <HTML><HEAD></HEAD><BODY><P>I believe your logging should be configured as detailed or extended in order to see the User Check events in a SmartLog.</P></BODY></HTML> Tue, 24 Jul 2018 14:13:26 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Finding-Log-by-the-UserCheck-Reference-Number/m-p/12597#M93838 Vladimir 2018-07-24T14:13:26Z Re: Finding Log by the UserCheck Reference Number https://community.checkpoint.com/t5/Firewall-and-Security-Management/Finding-Log-by-the-UserCheck-Reference-Number/m-p/12598#M93839 <HTML><HEAD></HEAD><BODY><P>It should show up in SmartLog. That's&nbsp;exactly the purpose of this number. It it does not show up, you have an issue with SmartLog.</P><P></P><P><IMG alt="" class="image-1 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/67204_Capturar.PNG" /></P></BODY></HTML> Tue, 24 Jul 2018 14:13:42 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Finding-Log-by-the-UserCheck-Reference-Number/m-p/12598#M93839 Pedro_Espindola 2018-07-24T14:13:42Z Re: Finding Log by the UserCheck Reference Number https://community.checkpoint.com/t5/Firewall-and-Security-Management/Finding-Log-by-the-UserCheck-Reference-Number/m-p/12599#M93840 <HTML><HEAD></HEAD><BODY><P>In R80.20 try finding it between asterisks, like</P><P></P><P>*reference_numer*</P></BODY></HTML> Tue, 08 Jan 2019 08:35:06 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Finding-Log-by-the-UserCheck-Reference-Number/m-p/12599#M93840 Aitor_Carazo 2019-01-08T08:35:06Z