Upgrade from R77.30 to R80.30 fwk process error

Terry — Fri, 17 Apr 2020 18:31:24 GMT

I can't push policy after this upgrade. SIC is established and communicating on the physical firewall but not the VSX hosts. If you look below, the fwk process is not starting. Has anyone seen this before?

VS 6:

[Expert@FW-DR:6]# vsx stat -v
Error: The fwk process is down for vsid 6 (Please retry when the process is back up).

VS 0:

[Expert@FW-DR:0]# vsx stat -v

VSX Gateway Status
==================
Name: FW-DR
Access Control Policy: FW-DR_VSX
Installed at: 17Apr2020 12:43:32
Threat Prevention Policy: <No Policy>
SIC Status: Trust

Number of Virtual Systems allowed by license: 25
Virtual Systems [active / configured]: 0 / 2
Virtual Routers and Switches [active / configured]: 14 / 14
Total connections [current / limit]: 32 / 14900

I get this error when installing policy:
Installation failed. Reason: Authentication error [ SIC error no. 147 ] check that peer SIC is configured properly and that system date and time on the Security Management Server and peer are synchronized

Re: Upgrade from R77.30 to R80.30 fwk process error

Maarten_Sjouw — Fri, 17 Apr 2020 20:49:35 GMT

Open a TAC case, this should really be handled by support.

Re: Upgrade from R77.30 to R80.30 fwk process error

Terry — Fri, 17 Apr 2020 21:00:52 GMT

5 hours into one. I will let this thread know the fix.

Re: Upgrade from R77.30 to R80.30 fwk process error

Raman_Arora — Tue, 14 Feb 2023 13:10:06 GMT

@Terry - Do you remember how it was solved? reconfiguring or TAC found root cause and fix?

topic Re: Upgrade from R77.30 to R80.30 fwk process error in Firewall and Security Management

Upgrade from R77.30 to R80.30 fwk process error

Re: Upgrade from R77.30 to R80.30 fwk process error

Re: Upgrade from R77.30 to R80.30 fwk process error

Re: Upgrade from R77.30 to R80.30 fwk process error