topic Re: Management server misbehaving in Firewall and Security Management https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29988#M92313 <HTML><HEAD></HEAD><BODY><P>Hi, usually this is due to FWM being down.&nbsp;Please check the state of the server processes, and if one of them is down, do a cprestart (SmartCenter) or&nbsp; mdsstop;mdsstart (Multi-Domain)</P></BODY></HTML> Thu, 27 Sep 2018 07:13:34 GMT Tomer_Sole 2018-09-27T07:13:34Z Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29986#M92311 <HTML><HEAD></HEAD><BODY><P>All over sudden my management server does not let me do anything, I cannot open the cluster properties,I cannot rest sic from management,I can open the policies but I cannot change anything.</P><P></P><P>I get below errors.I have tried on various machines with smart console and i get the same result,I believe its the management server but I cant fully put a finger to what exactly on the management server is causing this.<IMG alt="" class="image-1 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/70973_mgmt.PNG" /></P><P><IMG alt="" class="image-2 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/70974_cehc.PNG" /></P><P>Anyone ever faced the same issue?</P></BODY></HTML> Thu, 27 Sep 2018 07:02:18 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29986#M92311 Keneth_Gitonga 2018-09-27T07:02:18Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29987#M92312 <HTML><HEAD></HEAD><BODY><P>I haven't experienced this yet. Did you already try rebooting the SmartCenter Server?</P></BODY></HTML> Thu, 27 Sep 2018 07:10:03 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29987#M92312 Danny 2018-09-27T07:10:03Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29988#M92313 <HTML><HEAD></HEAD><BODY><P>Hi, usually this is due to FWM being down.&nbsp;Please check the state of the server processes, and if one of them is down, do a cprestart (SmartCenter) or&nbsp; mdsstop;mdsstart (Multi-Domain)</P></BODY></HTML> Thu, 27 Sep 2018 07:13:34 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29988#M92313 Tomer_Sole 2018-09-27T07:13:34Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29989#M92314 <HTML><HEAD></HEAD><BODY><P>I did this and shows all processes are running:</P><P><IMG alt="" class="image-1 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/70975_cp.PNG" /></P></BODY></HTML> Thu, 27 Sep 2018 07:27:25 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29989#M92314 Keneth_Gitonga 2018-09-27T07:27:25Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29990#M92315 <HTML><HEAD></HEAD><BODY><P>Yes I have</P></BODY></HTML> Thu, 27 Sep 2018 07:31:50 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29990#M92315 Keneth_Gitonga 2018-09-27T07:31:50Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29991#M92316 <HTML><HEAD></HEAD><BODY><P>This reminds me about the same problem I once had and could not open gateway properties and had red x sign on all gateways. Check this thread and my solution at the end of this thread:&nbsp;<A _jive_internal="true" href="https://community.checkpoint.com/thread/8590-sms-lost-connection-to-all">https://community.checkpoint.com/thread/8590-sms-lost-connection-to-all</A></P></BODY></HTML> Thu, 27 Sep 2018 07:56:51 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29991#M92316 ED 2018-09-27T07:56:51Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29992#M92317 <HTML><HEAD></HEAD><BODY><P>Is there any FW between clients and the management server?</P><P>Maybe a MTU issue? Can you connect a laptop in the same network that the Smartcenter is in and see if you can work from there?</P></BODY></HTML> Thu, 27 Sep 2018 08:25:28 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29992#M92317 Maarten_Sjouw 2018-09-27T08:25:28Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29993#M92318 <HTML><HEAD></HEAD><BODY><P>No firewall is between this,I was perfect on Friday last week only to have the issue noticed on Monday,No changes no nothing has been done during that period(weekend)</P></BODY></HTML> Thu, 27 Sep 2018 08:49:12 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29993#M92318 Keneth_Gitonga 2018-09-27T08:49:12Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29994#M92319 <HTML><HEAD></HEAD><BODY><DIV class=""><P>I will test this,I seem to have all the symptoms since even my sic status says&nbsp; "Established" and I have not had any certificates revoked.</P><P style="min-height: 8pt; padding: 0px;">&nbsp;</P><P>Just to clarify,did you have the certificates revoked error? I didn't have that error but I seem to have all the symptoms</P></DIV></BODY></HTML> Thu, 27 Sep 2018 08:50:48 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29994#M92319 Keneth_Gitonga 2018-09-27T08:50:48Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29995#M92320 <HTML><HEAD></HEAD><BODY><P>I did not get the error about certificate but one of my&nbsp;colleague got that error when he tried to connect with SmartConsole, which led me to that SK and that fixed my problem.&nbsp;</P></BODY></HTML> Thu, 27 Sep 2018 09:02:42 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29995#M92320 ED 2018-09-27T09:02:42Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29996#M92321 <HTML><HEAD></HEAD><BODY><P>Thanks.</P><P>Please proceed with a support ticket.&nbsp;</P></BODY></HTML> Thu, 27 Sep 2018 18:00:47 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29996#M92321 Tomer_Sole 2018-09-27T18:00:47Z Re: Management server misbehaving https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29997#M92322 <HTML><HEAD></HEAD><BODY><P>I followed this and resolved the issue</P></BODY></HTML> Mon, 01 Oct 2018 16:50:28 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/Management-server-misbehaving/m-p/29997#M92322 Keneth_Gitonga 2018-10-01T16:50:28Z