topic Re: Smartevent MHT file format in Firewall and Security Management

Smartevent MHT file format

Michal_Wojtkowi — Sun, 06 Jan 2019 12:59:03 GMT

Hi,
Is there a way to change mail alert format from MHT to another e.g pdf or clear html format? (R80.10)
I configured automated reactions for smart event policies and I receive mails with MHT file and many GIF file attachments.

Regards,

Re: Smartevent MHT file format

Miguel_Santiago — Mon, 11 Feb 2019 00:07:16 GMT

I have the same problem on R80.20

Is there any form to change format?

I also have another installation sending emails just fine.

Re: Smartevent MHT file format

Thomas_Eichelbu — Mon, 11 Mar 2019 15:48:33 GMT

Hello,

yes we have exactly the same issue.
we used Smartevent very extensively for our customers, and since we updated to R80.10 we have all graphical elements in the *.MHT as extra attachments in the email ...
This behavior creates ticket without text, just attachments ..

we have created a TAC ticket, but with little results so far.

please check the screenshots ...

Re: Smartevent MHT file format

Prabulingam_N1 — Tue, 15 Mar 2022 13:42:17 GMT

Hello Team,

Anyone had luck in getting this mail alert info looking decent.

I'm having same issue that mails were received but most icons were into attachments.

Regards, Prabu

Re: Smartevent MHT file format

igrasic — Tue, 06 Dec 2022 14:45:06 GMT

Hello Guys,

Is there any answer for question above? Can I change email alert in text only?

I also have few fields empty in the "correlated" events, but in "event configuration" I have about 10 checks.

Best regards, Igor