topic Re: SmartConsole publish error in Firewall and Security Management https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23414#M89709 <HTML><HEAD></HEAD><BODY><P>Hello Ron,</P><P></P><P>This happened only once and is not reproducible so I decided there is not much sense to waste TAC's time. I posted it if R&amp;D can "guess" what eventually went wrong. But if it happens second time I will surely open SR because then it will become a problem and not incident.&nbsp;&nbsp;</P></BODY></HTML> Sat, 12 Jan 2019 04:09:05 GMT HristoGrigorov 2019-01-12T04:09:05Z SmartConsole publish error https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23411#M89706 <HTML><HEAD></HEAD><BODY><P>I just report this in case devs are interested to know it</P><P></P><P><IMG class="image-2 jive-image" src="https://community.checkpoint.com/legacyfs/online/checkpoint/76947_pastedImage_2.png" /></P><P><IMG class="image-1 jive-image j-img-original" src="https://community.checkpoint.com/legacyfs/online/checkpoint/76946_pastedImage_1.png" /></P></BODY></HTML> Thu, 10 Jan 2019 13:04:05 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23411#M89706 HristoGrigorov 2019-01-10T13:04:05Z Re: SmartConsole publish error https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23412#M89707 <HTML><HEAD></HEAD><BODY><P>I changed policy and tried to Publish them. Windows progress mouse icon started spinning and SmartConsole silently crashed. I started it again and tried to Discard the change. It would not say anything but not discard it either. Then I tried to publish again and this error appeared.&nbsp;</P><P></P><P>I did one more change and tried to Publish and this time it worked and change was published.&nbsp;</P></BODY></HTML> Thu, 10 Jan 2019 13:15:36 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23412#M89707 HristoGrigorov 2019-01-10T13:15:36Z Re: SmartConsole publish error https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23413#M89708 <HTML><HEAD></HEAD><BODY><P>Hi Hristo,</P><P>Thank you for sharing.</P><P></P><P>Did you open an SR?</P></BODY></HTML> Fri, 11 Jan 2019 15:56:44 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23413#M89708 Ron_Izraeli 2019-01-11T15:56:44Z Re: SmartConsole publish error https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23414#M89709 <HTML><HEAD></HEAD><BODY><P>Hello Ron,</P><P></P><P>This happened only once and is not reproducible so I decided there is not much sense to waste TAC's time. I posted it if R&amp;D can "guess" what eventually went wrong. But if it happens second time I will surely open SR because then it will become a problem and not incident.&nbsp;&nbsp;</P></BODY></HTML> Sat, 12 Jan 2019 04:09:05 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23414#M89709 HristoGrigorov 2019-01-12T04:09:05Z Re: SmartConsole publish error https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23415#M89710 <HTML><HEAD></HEAD><BODY><P>Unfortunately, this is one of those issues we'd need to gather some more data on to know the exact cause.</P></BODY></HTML> Sat, 12 Jan 2019 19:25:09 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartConsole-publish-error/m-p/23415#M89710 PhoneBoy 2019-01-12T19:25:09Z