https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartEvent-NGSE-connectivity-issue/m-p/51554#M86560 <P>Nice!</P><P>&nbsp;</P> Tue, 23 Apr 2019 07:13:32 GMT Medi_Samsami 2019-04-23T07:13:32Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartEvent-NGSE-connectivity-issue/m-p/50669#M86557 <P>Just run into this nasty:</P> <P>Client's SmartEvent R77 NGSE Take 17, which cannot be upgraded to R77.30 was crashing.</P> <P>After recovering it to the working state using <A href="https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&amp;solutionid=sk111559" target="_self">sk111559</A>&nbsp;all seems well in the SmartView monitor of the Management Server running R77.30:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 709px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/776i00AD6C4A35223473/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> <P>but connecting to SmartEvent using R77 dashboard I am seeing:</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="image.png" style="width: 286px;"><img src="https://community.checkpoint.com/t5/image/serverpage/image-id/775iD3CEC6DD826A425C/image-size/large?v=v2&amp;px=999" role="button" title="image.png" alt="image.png" /></span></P> <P>&nbsp;</P> <P>Any ideas?</P> <P>&nbsp;</P> Fri, 12 Apr 2019 01:05:56 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartEvent-NGSE-connectivity-issue/m-p/50669#M86557 Vladimir 2019-04-12T01:05:56Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartEvent-NGSE-connectivity-issue/m-p/50678#M86558 Are you using the NGSE version of the SmartEvent GUI? Fri, 12 Apr 2019 02:40:19 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartEvent-NGSE-connectivity-issue/m-p/50678#M86558 PhoneBoy 2019-04-12T02:40:19Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartEvent-NGSE-connectivity-issue/m-p/50758#M86559 <P>Didn't know there was a dedicated SmartEvent client for NGSE.</P> <P>All is well now. Thank you.</P> Fri, 12 Apr 2019 15:13:15 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartEvent-NGSE-connectivity-issue/m-p/50758#M86559 Vladimir 2019-04-12T15:13:15Z https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartEvent-NGSE-connectivity-issue/m-p/51554#M86560 <P>Nice!</P><P>&nbsp;</P> Tue, 23 Apr 2019 07:13:32 GMT https://community.checkpoint.com/t5/Firewall-and-Security-Management/SmartEvent-NGSE-connectivity-issue/m-p/51554#M86560 Medi_Samsami 2019-04-23T07:13:32Z