topic Re: scheduled update crashed and never completes in Firewall and Security Management

scheduled update crashed and never completes

nãbru — Fri, 11 Dec 2020 17:10:22 GMT

Updaye scheduling crashed two days ago and is not complete and does not error. Just keep loading

I tried to do a test:

#curl_cli update.checkpoint.com 443

but the page itself is not found.

Someone has gone through this scheduled update that never ends, you know what I can do?

Chris_Atkinson — Sat, 12 Dec 2020 09:55:30 GMT

Is this an R80.40 Management with JHF lower than T87?

G_W_Albrecht — Sat, 12 Dec 2020 10:17:32 GMT

Why do you use update.checkpoint.com 443 ? This must fail - better run the 'curl' commands according to sk83520 ! E.g.: curl_cli [--proxy <IP_or_HostName:Port>] -v http://cws.checkpoint.com/URLF/SystemStatus/type/short

nãbru — Mon, 14 Dec 2020 14:21:35 GMT

HOTFIX_R80_20_JUMBO_HF_MAIN Take: 91

nãbru — Mon, 14 Dec 2020 14:23:32 GMT

I ran the command, got a response from page 200 ok

<HTTP / 1.1 200 OK

I believe that the problem is not connection to the page. Do you have any idea of what can be done?

G_W_Albrecht — Mon, 14 Dec 2020 14:40:13 GMT

First would be to install either Jumbo General Availability Take_183 or Ongoing Take 188 to make sure you are on a current version.

nãbru — Mon, 14 Dec 2020 15:35:06 GMT

Got it, is there any way to stop this update that is locked? customer does not want to run a cpstop and start due to the end of the year.