topic Re: Lost Config after upgrade to 80.4 in Firewall and Security Management

Lost Config after upgrade to 80.4

alfred — Wed, 25 Nov 2020 17:23:43 GMT

I got two 5200 with HA setting. one of the 5200 after upgrade from 80.1 to 80.4 clean install. All config gone. Gaia management show the upgraded 5200 lost connection. How can I downgrade to 8.1 and restore the config to resume the HA? Thanks

Re: Lost Config after upgrade to 80.4

PhoneBoy — Wed, 25 Nov 2020 18:35:37 GMT

If you did the fresh install via CPUSE, you should be able to revert to the snapshot that was taken prior to the clean install.
If you did the fresh install via any other method, you’ll have to rebuild the cluster member on R80.10.

Re: Lost Config after upgrade to 80.4

alfred — Thu, 26 Nov 2020 02:04:05 GMT

Thanks PhoneBoy but may I know how to revert to 80.1 seems I can't see the lost configed 5200 from Gaia. Also I got a backup config file from the management server.

Would you tell me the setp to revert it ? As I'm new for using checkpoint. Thank a lot

Re: Lost Config after upgrade to 80.4

PhoneBoy — Thu, 26 Nov 2020 02:44:13 GMT

Have you checked if there is a snapshot to revert to?
This will be, by far, the quickest way.
https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk98068

Re: Lost Config after upgrade to 80.4

Boaz_Orshav — Thu, 26 Nov 2020 07:16:18 GMT

Notice the snapshot can be easily identified as the name will start with "auto" and the description will state that the snapshot was created automatically during the upgrade