topic Re: Manual on how to disassemble management server smart-1 225? in Firewall and Security Management

Manual on how to disassemble management server smart-1 225?

kb1 — Fri, 19 Jun 2020 16:07:38 GMT

I would be needing some kind of a manual on how to disassemble smart-1 225 server, our server failed, we got the replacement server and was told by support to swap out all drives,ram,modules with the new server, so will need some kind of a manual that explains how to do so. In the meantime this is what I found-

https://www.google.co.in/url?sa=t&source=web&rct=j&url=http://downloads.checkpoint.com/dc/download.htm%3FID%3D32413&ved=2ahUKEwj2tuT-n47qAhVFeawKHbh8BBAQFjAAegQIBBAC&usg=AOvVaw3tm7M5V-1Tcu3M26Sg53A8&cshid=1592582778531

Is this PDF enough for my purpose?

Thanks and Regards.

Re: Manual on how to disassemble management server smart-1 225?

PhoneBoy — Fri, 19 Jun 2020 16:16:52 GMT

All the documentation should be linked here: https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk98931

Re: Manual on how to disassemble management server smart-1 225?

kb1 — Mon, 22 Jun 2020 02:24:42 GMT

thank you as always

Re: Manual on how to disassemble management server smart-1 225?

kb1 — Mon, 22 Jun 2020 02:52:17 GMT

also when attaching that band to my wrist do you know where do i have to attach that band to for grounding as is shown in the images?

Re: Manual on how to disassemble management server smart-1 225?

PhoneBoy — Mon, 22 Jun 2020 03:02:52 GMT

If I recall correctly, attaching it to the metal case of the appliance is sufficient.

Re: Manual on how to disassemble management server smart-1 225?

kb1 — Mon, 22 Jun 2020 03:04:24 GMT

Thank you as always!

Re: Manual on how to disassemble management server smart-1 225?

kb1 — Mon, 22 Jun 2020 19:27:41 GMT

So I tried to replace both hard drives, ram, and tried turning on the new server but it does not boot up and gives out this beeping sound continuously, why does that happen?I made sure to seat the rams and hard drives properly, what else should I do to make it boot up?

Re: Manual on how to disassemble management server smart-1 225?

kb1 — Mon, 22 Jun 2020 21:28:22 GMT

do i have to swap out the power supply units as well? is that why its not booting? becauase im still using the old power cables on the new server (they didnt send any cables,manuals etc in the box, all they sent was the server itself).

Re: Manual on how to disassemble management server smart-1 225?

PhoneBoy — Mon, 22 Jun 2020 22:49:01 GMT

If the system powers up at all, the power supply is probably fine.
I would engage with the TAC here.

Re: Manual on how to disassemble management server smart-1 225?

kb1 — Mon, 22 Jun 2020 22:51:17 GMT

So it turns out my ram was loosely connected (somehow you need to apply a lot of force to insert them properly) that is why it was beeping but then I made sure to properly place the ram, so I thought that would fix the issue for sure, bit it still stays stuck at initialising, no beep now but yeah still stuck, so yeah I am engaging with tac now.

Re: Manual on how to disassemble management server smart-1 225?

G_W_Albrecht — Tue, 23 Jun 2020 09:44:02 GMT

Connect to the Ground contacts of e.g. the power strip on your desk.