topic Re: Low Battery Voltage in Firewall and Security Management

Low Battery Voltage

jbudi — Tue, 03 Nov 2020 02:51:50 GMT

Hello,

I have CPAP-SG4800-NGFW and in the GAIA UI showing Battery Voltage Low. Is there any explanation why the Battery Voltage Low and what is the impact to the traffic ?

Re: Low Battery Voltage

HristoGrigorov — Tue, 03 Nov 2020 05:20:31 GMT

Appears to be faulty CMOS battery on the motherboard. Contact TAC asap.

Re: Low Battery Voltage

jbudi — Tue, 03 Nov 2020 14:40:49 GMT

what is the impact to the device if the faulty CMOS battery still be used without replacing the checkpoint ?

Re: Low Battery Voltage

G_W_Albrecht — Tue, 03 Nov 2020 16:24:08 GMT

Thr CMOS Battery buffers date and time while the appliance is switched off - with defective battery, unit may have no valid time and date after reboot and that hurts very much...

Re: Low Battery Voltage

Bob_Zimmerman — Tue, 03 Nov 2020 18:15:44 GMT

Specifically, there's a potential race condition where if the clock resets to a default date, and certain processes come up before the date is corrected, it can cause certificates (or even a whole certificate authority) to be declared invalid and discarded. This mostly matters for the management server, which could be on the same box, or could be separate. If it happens, it can also lead to an invalid certificate authority which would require major manual intervention to fix.