topic Re: R81 - SmartUpdate Package Repository in Firewall and Security Management

R81 - SmartUpdate Package Repository

Anthony_Kahwati — Mon, 17 May 2021 11:01:10 GMT

Afternoon all

I'm trying to update an R81 Manager via Smart Update....

SmartUpdate > Packages > Add > From File

I kept on rejecting the attempt with the below error:

As that was failing I thought I'd use GAIA CPUSE, which worked fine. This lead me to think that I add it this way to the manager then it will become available in the Repository in SmartUpdate, but still no sign of it.

Has anyone used this method to upgrade / update before? My aim is to remotely update the managed gateways direct from the manager.

Many thanks

Anthony

Re: R81 - SmartUpdate Package Repository

Timothy_Hall — Mon, 17 May 2021 11:36:44 GMT

The "gateway upgrade" portion of SmartUpdate (including the Package Repository) is not integrated at all with CPUSE and is very old. I haven't utilized that feature of SmartUpdate in many years, but overall CPUSE works well if you have the latest Deployment Agent and that is what you should use. It also appears that the license management function of SmartUpdate (which is still quite relevant today) is slowly being integrated into the main SmartConsole in the latest releases and Jumbo HFAs, so it would appear SmartUpdate's days are numbered anyway.

Re: R81 - SmartUpdate Package Repository

G_W_Albrecht — Mon, 17 May 2021 14:50:39 GMT

That is very true, Timothy ! Here, i would just stay with the Dashboard instead of using several CPUSE WebGUIs 8):

Re: R81 - SmartUpdate Package Repository

G_W_Albrecht — Mon, 17 May 2021 14:55:05 GMT

But this manual process will download the Jumbo on every GW - if you have many GWs, you can use sk111158: Central Deployment Tool (CDT)

Re: R81 - SmartUpdate Package Repository

PhoneBoy — Mon, 17 May 2021 15:05:25 GMT

We changed to CPUSE packages back in the R77 timeframe.
SmartUpdate does NOT use this mechanism.
The only thing you can update using this mechanism is legacy SMB appliances running R77.20.x code.

In R81 you should be able to manage licenses and CPUSE packages from SmartConsole itself (not using SmartUpdate).
Contracts or management of licenses offline might be the only reason to use SmartUpdate at this point.

Re: R81 - SmartUpdate Package Repository

Timothy_Hall — Mon, 17 May 2021 16:16:11 GMT

Ah I was wondering if the SmartUpdate upgrading capability was even still supported any more, thanks for the clarification.

Re: R81 - SmartUpdate Package Repository

JozkoMrkvicka — Mon, 17 May 2021 18:41:59 GMT

Maybe the original name of "SmartUpdate" is little bit confusing now. It WAS used in the past for updates, but nowadays mostly as licensing tool, so maybe correct name should be "SmartLicense". Not sure if this should be considered in the future, as starting from R81 there shouldnt be use case for SmartUpdate...

Re: R81 - SmartUpdate Package Repository

Bob_Zimmerman — Mon, 17 May 2021 18:47:01 GMT

Wow. I've seen people put hardware information in hostnames, but that's a whole other level. This box is in a lab, surely?

Re: R81 - SmartUpdate Package Repository

PhoneBoy — Mon, 17 May 2021 20:35:22 GMT

Ultimately, the goal is to completely deprecate SmartUpdate.
Right now, the only reasons to still use SmartUpdate in R8x are specific to licensing in specific scenarios per sk149872:

Open Server activation (not entirely sure this is required)
License manual updates for totally offline domains (activation, renewal, relicense…)
Central licensing for Dynamic gateway IPs (if the gateway doesn't have a built-in license)

Re: R81 - SmartUpdate Package Repository

Boaz_Orshav — Tue, 18 May 2021 05:17:43 GMT

Notice that you can upload packages to a package repository placed on the management machine.

Then the package will be distributed to the GWs from the management repository instead of download it for each GW separately:

Re: R81 - SmartUpdate Package Repository

G_W_Albrecht — Tue, 18 May 2021 06:14:22 GMT

Of course 8)

Re: R81 - SmartUpdate Package Repository

G_W_Albrecht — Tue, 18 May 2021 06:49:31 GMT

Yes, that is true, we have a selectable package location source - i can then do Action > Install HF using the Jumbo from SMS !

Re: R81 - SmartUpdate Package Repository

Anthony_Kahwati — Tue, 18 May 2021 07:44:32 GMT

I see this now.... I've never used the central deployment from the Smart Update console so assumed when I had the right version of R80 or 81 then that was it!..... hadn't done my research!

It seems you can only get the JHF's from Checkpoint download centre via this method so the machine has to have Internet access. Unfortunately this particular install is air-gapped and can't reach the Internet.

Re: R81 - SmartUpdate Package Repository

G_W_Albrecht — Tue, 18 May 2021 08:07:39 GMT

No ! See Security Management R81 Administration Guide p.138: Central Deployment of Hotfixes and Version Upgrades

Adding a package to the Package Repository

From the left navigation panel, click Manage & Settings.
From the left tree, click Package Repository.
Click New and select one of these options:

- Download from cloud - To download the package to the Package Repository from the Check Point Cloud, enter the package name and click Download.

- Upload from local - To upload the package to the Package Repository from your device, browse to the applicable package and click Open.

After the download or upload is complete, the package appears in the Package Repository window in SmartConsole > Manage & Settings view.

Re: R81 - SmartUpdate Package Repository

Anthony_Kahwati — Tue, 18 May 2021 08:05:53 GMT

Ah! Thank you.

Re: R81 - SmartUpdate Package Repository

M_Ruszkowski — Thu, 14 Jul 2022 17:48:12 GMT

The packages never show up in our Domains/CMA's. I have uploaded the packages in the global domain and the pushed this out to our 5 MDS servers with 60+domains. When I open the SmartConsole for the domain level, the packages are empty. If you try and upload via local it gives an error stating this must be done via the global repository. For me this has become a useless tool in R81.10. Also the command line version of CDT has had a 50% failure rate. I even upgraded to 9.5 and i can run a generate and no candidates will show up. Yes the mdsenv is correct and the model is on the hardware list. I can open a browser to the GW and do it manually fine via CPUSE. I am a little frustrated because as soon as we upgraded the MDS servers to R81.10 all it broke CDT.

Re: R81 - SmartUpdate Package Repository

mahmods — Sun, 17 Jul 2022 07:10:09 GMT

Hi Michael,

i think we can investigate the issues in your environment and solve it so you can use both CDT and Central Deployment from Smart Console.

can you please collect the following logs and send me via email?

collect CDT logs for the generate execution with the empty candidates list.
run collect_logs.bash on your MDS machine to collect Central Deployment from Smart Console logs.

send the collected logs to mahmods@checkpoint.com

i will investigate it and update you ASAP.

Thanks.

Re: R81 - SmartUpdate Package Repository

mahmods — Tue, 19 Jul 2022 12:07:07 GMT

Hi @M_Ruszkowski ,

Kind reminder.

still waiting for you response.

Thanks.

Re: R81 - SmartUpdate Package Repository

M_Ruszkowski — Mon, 25 Jul 2022 18:33:34 GMT

I have opened a case with our Diamond Support Engineer.

I was mainly posting this in Checkmates to see if anyone else had the same issue.

Re: R81 - SmartUpdate Package Repository

M_Ruszkowski — Thu, 04 Aug 2022 17:31:46 GMT

CheckPoint has replicated the issue in the their lab. It appears to be a sync issue with regarding MDS servers in an HA environment. The packages are not replicated to the other MDS servers. So at this time we are waiting for R&D to resolve the issue.

So how in the world does something like CDT GUI not get tested with multiple MDS servers? Check Point has to assume that the majority of their customers have more than one MDS server. Especially the larger customers that manage 100's of firewalls where we need something like CDT to help with faster upgrades and patch deployments.