topic Re: MDS Database Export Fails from R80.30 to R81.10 in Firewall and Security Management

MDS Database Export Fails from R80.30 to R81.10

Nagaraja — Fri, 01 Oct 2021 08:34:48 GMT

Hi Team,

We are planned to upgrade the MDS server from R80.30 to R81.10 version.

When we run pre-upgrade verifier it says pre-upgrade verifier ended successfully.

But we see below information:

/bin/cp: cannot stat '/mds_pre_upgrade.html': No such file or directory
/bin/cp: cannot stat '/mds_pre_upgrade.xls': No such file or directory

What could be the reason for the above error ?

Then we tried running export database without running pre-upgrade verifier.

We are getting an error 'Lack of space during exporting database'

This means in which partition there is lack of space ?

We have 40% free space in root partition and 20% free space in /var/log partition.

Do we need more space in above partitions ?

We have file 'mds_backup_logs.tar' with 32GB, can we delete this file from the path /home/admin ?

Re: MDS Database Export Fails from R80.30 to R81.10

G_W_Albrecht — Fri, 01 Oct 2021 09:00:06 GMT

This was experienced following sk163814: Security Management Upgrade (new upgrade process) ?

You can set the path yourself, usually, /var/log/ is used. Roughly, 2 times the current MDS used space is needed, as collected files are encrypted as the final step.

Re: MDS Database Export Fails from R80.30 to R81.10

Nagaraja — Fri, 01 Oct 2021 09:37:17 GMT

Hello Abrecht,

Thanks for quick response.

I have given the target path as /var/log/ and we have 30% free space in this partition.

You have mentioned that usually 2 times the current MDS used space, are you talking about the root space used ?

Re: MDS Database Export Fails from R80.30 to R81.10

Maarten_Sjouw — Sat, 02 Oct 2021 17:33:24 GMT

Do a df -h and look at the values, not the percentages.

When you include log files (not recommended on a MDS) you will need much more than you currently have available. then you should calculate with at least 70% free space. When you do a madsbakup, multiply the outputfile size by 4 to get the approximate value of needed free space.

Re: MDS Database Export Fails from R80.30 to R81.10

Itai_Minuhin — Mon, 04 Oct 2021 10:48:16 GMT

Hello Nagaraja,

I will be glad to help, but I need more details.

Where did you see the errors you have mentioned (in which log/report/ GUI):

/bin/cp: cannot stat '/mds_pre_upgrade.html': No such file or directory
/bin/cp: cannot stat '/mds_pre_upgrade.xls': No such file or directory
'Lack of space during exporting database'

Also, when running export without pre upgrade verifier, which command was used?

Feel free to email me directly with the information.

Best regards,

Itai