topic Re: Having issues while accessing Mgmt Server in Firewall and Security Management

Having issues while accessing Mgmt Server

6dd15084-b97a-4 — Sun, 19 Jul 2020 16:03:05 GMT

Hi all,

we have recently observe that Admin are not able access R77 Mgmt boxe via SSH but whereas we are able to access dashboard but not able push policy from there.

can you guys help me on this issue.

Re: Having issues while accessing Mgmt Server

PhoneBoy — Sun, 19 Jul 2020 17:29:48 GMT

Lack of SSH access may be a firewall issue (I.e. something between your client and firewall is blocking the connection).
What are the precise error message you see when you attempt to push policy?
What is the precise version/JHF level of your management?

Re: Having issues while accessing Mgmt Server

6dd15084-b97a-4 — Sun, 19 Jul 2020 18:20:07 GMT

Thanks for the reply,

Earlier we are able to login with same password and same scenario.

Is there any chance that any of gaia folder name change create this issue if yes what can be solution??

Re: Having issues while accessing Mgmt Server

6dd15084-b97a-4 — Sun, 19 Jul 2020 18:32:32 GMT

https://www.unix.com/solaris/146394-renamed-lib-directory-mistake.html

Please look this and suggest me for CP Box.

Re: Having issues while accessing Mgmt Server

PhoneBoy — Fri, 24 Jul 2020 21:18:44 GMT

Please answer the questions I asked previously.

If you can't access via SSH you may want to try via the console instead where you may be able to see additional errors.

Re: Having issues while accessing Mgmt Server

6dd15084-b97a-4 — Thu, 06 Aug 2020 16:43:16 GMT

After hard reboot we found its started working