topic Re: Publish Error, object not found in Firewall and Security Management

Publish Error, object not found

GiuseppeRoia — Tue, 14 Feb 2023 10:50:55 GMT

Hi,

I can't delete an old gateway object.
The object isn't used bat when I delet it, I can't publish or intall policy.

The error is: "Publish Error, object not found".

Can you help me?

Re: Publish Error, object not found

_Val_ — Tue, 14 Feb 2023 12:11:46 GMT

Version in use? Screenshots?

Re: Publish Error, object not found

the_rock — Tue, 14 Feb 2023 13:05:55 GMT

Honestly, I always search Guidbedit in situations like yours to make sure object is not "lingering" there...if so, delete it, save and log back into dashboard and try again. Btw, as a side note, make sure not to have smart console open while in guidbedit. If you need help, message me offline, lets do quick remote and we can fix it.

Re: Publish Error, object not found

PhoneBoy — Tue, 14 Feb 2023 15:27:16 GMT

Sounds like database corruption and I'd get the TAC involved ASAP.

Re: Publish Error, object not found

GiuseppeRoia — Wed, 15 Feb 2023 07:51:48 GMT

Hi,

SMS R81.10

Attach the error.

I tried deleting the object from the database but nothing, attach the error.

Best

Giuseppe

Re: Publish Error, object not found

GiuseppeRoia — Wed, 15 Feb 2023 07:54:34 GMT

Hi,

when I tried to delete the object via Guidbedit I got the attached error.

Best

Giuseppe

Re: Publish Error, object not found

_Val_ — Wed, 15 Feb 2023 08:27:21 GMT

Please open a TAC case for that.

Re: Publish Error, object not found

the_rock — Wed, 15 Feb 2023 12:44:09 GMT

Did you solve it? What did TAC suggest? That error does not look good mate 😒

As @PhoneBoy mentioned, appears to possibly be some sort od database corruption.