topic Re: locked session in Firewall and Security Management

locked session

gemechisd — Tue, 14 Feb 2023 17:05:06 GMT

Last time I have faced with a network group being locked out and I have cloned the group and give it another name then starting using. So, Now the cloned group gets locked too. How to release locked for editing by some user on my smart console. FYI, We are using R80.40. It's urgent

Re: locked session

the_rock — Tue, 14 Feb 2023 17:29:13 GMT

Have a look at below and if any of those numbers show anything but 0, then right click and do "discard" or "take over". If that fails, cpstop; cpstart or reboot the server, that will work.

Andy

Re: locked session

gemechisd — Tue, 14 Feb 2023 17:56:20 GMT

@the_rock

I have tried that. But there is no session that is currently holding any change. Only, the current session is displayed.

Re: locked session

the_rock — Tue, 14 Feb 2023 17:59:13 GMT

Can you attach a screenshot?

Andy

Re: locked session

the_rock — Tue, 14 Feb 2023 18:33:20 GMT

To make this less painful, just reboot and Im fairly confident it will work. Its mgmt server anyway, so there wont be any issues.

Cheers,

Andy

Re: locked session

PhoneBoy — Tue, 14 Feb 2023 21:52:35 GMT

If this issue is truly urgent, please open a TAC case.
You may need their assistance to find and remove the relevant session if you can't find it in SmartConsole.